Clinical Training and Education Manager (Endoscopy) Charlotte or Nashville

Essential Functions Performed

• Educates Merit’s global sales force (domestic and international) and various employees on Merit's products and their applications in the field through classes and sales meetings.
• Trains and updates Merit’s worldwide dealers as new products are launched.
• Presents Merit product information at new hire orientation classes.
• Counsels assessment testing to ascertain the skill level and ability of those individuals being trained, and develop training curriculums and programs to improve knowledge, skill, and ability.
• Defines protocol and assists in the field assessment of new product market research trials (MRT’s).
• Develops and implements ongoing home-study training course to improve and maintain a high level of product and clinical expertise in the field sales organization.
• Conducts ongoing staff training and provide clinical feedback to resolve customer related issues.
• Writes and updates the sales training materials.
• Standardizes & computerizes (digitalizes) sales training materials.
• Works with Product Managers to develop sales training and inservice videos.
• Answers clinical questions from doctors, technicians, sales representatives, etc.
• Supports sales and marketing efforts by inservicing key customers on Merit products.
• Works in the field as need requires to support and train clinicians on the use of Merit products and to trouble shoot product related issues in the field.
• Maintains “global” product support and promotional materials, such as catalogs, sales training binders, video training.
• Writes technical papers to support new emerging markets, segments and niches.
• Develops value added CEU credits to augment sales effort.
• Performs other duties and tasks as required.

Essential Physical/Environmental Demands

• Lifting -- Not to exceed 50 lbs. -- local practice may apply
• Sitting
• Standing
• Bending
• Visual acuity
• Color perception
• Depth perception
• Reading
• Field of vision/peripheral

Summary Of Minimum Qualifications

• Education and/or business experience equivalent to a related Bachelor's Degree.
• A minimum of six years of hands-on medical experience, with three of those years of clinical training experience.
• Excellent communication skills and the ability to analyze feedback in a training environment to develop strategies to improve knowledge, skills, and abilities.
• A thorough understanding of training and development techniques, and the ability to implement a corporate sales training program.
• Good analytical skills and the ability to understand complex issues.
• Excellent organizational skills and the ability to coordinate large programs.
• Demonstrated computer skills preferably spreadsheets, word processing, database and other applicable software programs.

Preferred Qualifications

• Education and clinical experience equivalent to a Registered Nurse or Certified Cardiovascular or Radiology Technician.
• Medical product sales and sales training experience.

COMPETENCIES

• Product training
• Sales training manual writing and preparation
• Skill assessment testing
• Training curriculum/program development
• Product trouble shooting
• Interpersonal communication skills

Comments

• Infectious Control Risk Category I
• Multiple Shifts and Hours to choose from: Days, Swing (Eve), and Nights
• Medical/Dental & Other Insurances (eligible the first of month after 30 days)
• Low Cost Onsite Medical Clinic
• Two (2) Onsite Cafeterias
• Employee Garden | Gardening Classes
• 3 Weeks' Vacation | 1 Week Sick-Time | Paid Holidays
• 401K | Health Savings Account
• To see more on our culture, go to www.merit.com/careers.
• Military Veterans are encouraged to Apply.
• Merit is a proud Utah Patriot Partner committed to hiring our Veterans.