Clinical Technician

About the role

The Ophthalmic Technician participates in the care of patients in a clinic setting. Duties include greeting patients, performing diagnostic tests, assisting with minor surgeries, and maintaining clinic cleanliness.

Responsibilities

• Interacts with patients to accurately gather information and enter it into our electronic medical records system;
• Proactively engages patients in communicating what to expect with the visit and continues to communicate delays or any other changes with the patient;
• Initiates and performs documentation of the patient's chief complaint, present illness, and captures past medical history;
• Accurately records all information in EMR system according to established standards and physician requirements;
• Counsels patients regarding the administration of medications, and pre and post-operative instructions, as directed by physicians;
• Scribes for physician;
• Secures patient information and maintains patient confidentiality by completing and safeguarding medical records, completing diagnostic and procedure coding, and keeping patient information confidential, following all HIPAA requirements;
• Demonstrate basic knowledge of eye anatomy, disease, symptoms & ocular medications;
• Stay current with the latest technologies and medications and be able to answer general patient questions;
• Assists team members and completes other special projects as requested.

Requirements

• High school diploma or GED equivalent;
• Valid driver's license and ability to drive a motor vehicle;
• Ability to stand or sit for extended periods of time and lift up to 50lbs;

Qualifications

• Desired Electronic Medical Records (EMR) experience;
• Knowledge of medical terminology;
• Entry Level Typing Level 2 or higher;
• Typing speed of at least 40 WPM;
• Ability to work independently and as part of a team;
• Strong communication and interpersonal skills;
• Basic computer skills;
• Must be able to pass a background check and drug screening.

Skills

• Excellent communication skills;
• Attention to detail;
• Problem-solving skills;
• Team player;
• Adaptable to changing environments;
• Ability to work in a fast-paced environment;
• Ability to handle stressful situations;
• Ability to maintain confidentiality;
• Ability to follow instructions;
• Ability to work with minimal supervision;
• Ability to work flexible hours.

Benefits

• Competitive wages;
• Robust benefit package including medical, dental, life and disability (short- and long-term) insurance;
• Generous paid time off (PTO) program;
• Seven (7) company paid holidays;
• 401(k) retirement plan with company match;
• Uniform reimbursement.

Pay

Competitive wages.

Schedule

Monday through Thursday 7:30 a.m.- 4:30 p.m. Friday 7:30 a.m.- 3:30 p.m.