Clinical Team Leader - In Home Therapy

About the role

This position is a blend of direct clinical care and high-level administrative support. The IHT Clinical Team Leader is a Master’s-level clinician who manages a 30-hour direct client caseload while dedicating 10 hours to administrative tasks that assist the Program Director. This split may adjust based on program needs. The role bridges clinical expertise with operational workflow management, including referrals, documentation audits, staff mentorship, and program leadership.

$1 per hour Language Differential is available for eligible languages: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish, or ASL.

Responsibilities

• Maintain an active client caseload (30 hours/week) delivering home- and community-based clinical services in accordance with program standards.
• Complete timely, high-quality clinical documentation, including Comprehensive Assessments, CANS, Individualized Treatment Plans, and progress notes.
• Provide case coverage during employee transitions and extended staff absences as needed.

Administrative & Operational Support

• Assist the Program Director with processing, screening, assigning, and tracking client referrals and waitlists in accordance with insurance specifications and agency guidelines.
• Oversee and monitor authorization tracking, billing units, utilization management, and documentation timelines across active client charts.
• Participate in internal chart auditing and quality management activities to ensure alignment with insurance, state, and agency compliance standards.
• In the absence of the Program Director, assist with necessary daily administrative operations to ensure uninterrupted service delivery.

Clinical Guidance & Staff Support

• Provide technical assistance and consultation to staff regarding medical necessity, psychiatric needs, and clinical documentation.
• Assist in evaluating high-risk situations, providing crisis guidance (e.g., crisis line support), and assisting staff with state-mandated filings (e.g., 51As).
• Support the Program Director with interviewing, onboarding, coaching, and training new clinical and support staff.
• Help staff develop skills related to the wraparound philosophy, core elements of the practice profile, care planning teams, and culturally responsive care.
• Facilitate or participate in supervision of bachelor’s level team members, team meetings, and quality improvement meetings as requested, including potential direct supervision of and responsibility for staff job performance.

Requirements

• Must have a valid driver’s license and reliable transportation that meets CFS Driver Policy.
• Travel is required to provide services in different settings and to attend agency meetings, events, and training courses.