Clinical Systems Analyst

Responsibilities

• Deliver daily application support for the PointClickCare environment, ensuring reliable operation for clinical and operational users.
• Configure and refine assessments, documentation tools, and clinical workflows to align with care delivery needs.
• Lead interface-related testing, issue investigation, and ongoing optimization to maintain accurate system connectivity.
• Administer user access, security roles, and provisioning activities while supporting compliance with internal controls.
• Partner with clinical staff, operational leaders, IT teams, and external vendors to diagnose and resolve system concerns.
• Contribute to workflow improvement efforts by identifying enhancement opportunities and recommending practical system changes.
• Support post-go-live stabilization work, including troubleshooting, issue follow-up, and user assistance.
• Maintain clear documentation for system configurations, support processes, and workflow decisions.

Requirements

• At least 3 years of experience working with healthcare information systems.
• Proven hands-on experience implementing and supporting PointClickCare in a healthcare setting.
• Background in long-term care, skilled nursing, rehabilitation, or post-acute care environments is strongly preferred.
• Experience supporting system interfaces and integration troubleshooting.
• Knowledge of security role setup, user provisioning, and access management practices.
• Strong analytical thinking, problem-solving ability, and verbal and written communication skills.
• Ability to work independently and effectively in a dynamic onsite healthcare environment.

Qualifications

• Education: Bachelor's degree in Computer Science, Healthcare Informatics, or related field.
• Experience: Minimum of 3 years of relevant experience.
• Skills: Proficiency in healthcare information systems, PointClickCare, and healthcare environments.

Benefits

• Medical, vision, dental, and life and disability insurance.
• Access to top jobs, competitive compensation and benefits.
• Free online training.
• Company 401(k) plan.

Pay

TBD based on experience and qualifications.

Schedule

Onsite presence required in West Palm Beach, Florida.