Clinical Support Tech II - Nephrology at Eastowne

About the Role

Join the Nephrology team at Eastowne as a Clinical Support Tech II (CST II) and become part of a dedicated group of over 56,000 teammates improving health and well-being across North Carolina. Our mission is to enhance the health and lives of patients with kidney disease and find cures for these conditions. We provide comprehensive care for pediatric and adult patients, including those needing kidney transplants, and manage conditions like anemia, acute kidney failure, chronic kidney disease, and hypertension. Our integrated team includes nephrologists, nurse practitioners, clinic nurses, CMAs, nurse coordinators, dialysis nurses, patient care technicians, renal dietitians, and more. We also offer cutting-edge research and innovative training programs in nephrology.

Responsibilities

• Assist physicians and other health care providers with routine examinations, procedures, and procurement of equipment and supplies.
• Critically review patient care documentation, noting significant changes in patient condition, and report immediately to a registered nurse or physician.
• Perform clerical tasks such as organizing workload, greeting visitors, researching information, reviewing and revising orders, answering calls, transcribing physician orders, and maintaining medical records.
• Conduct routine quality assurance audits, safety checks, and inventory management.
• Provide administrative support, including PI audits and data entry.
• Offer clinical support by cleaning work areas, maintaining equipment, troubleshooting software/hardware issues, changing linens, restocking supplies, transporting patients/supplies/specimens, and assisting in new employee/student orientation.
• Provide direct personal care, including bathing, dressing, feeding, and assisting with ambulation.
• Measure and record vital signs, height, and weight.
• Perform tasks such as specimen collection, skin preps, catheter care, blood glucose checks, wound care, range of motion exercises, and postural drainage.
• Set up oxygen rooms, monitor flow rates, and perform suctioning, tracheostomy care, fecal impaction removal, sterile dressing changes, IV fluid assembly, ostomy care, and urinary catheterization.
• Reinforce patient teaching provided by nurses or physicians and document patient understanding.
• Distribute patient education materials as requested.

Qualifications

• High school diploma or GED required; higher-level degree may satisfy this requirement.
• Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Services.
• Licensed as a Nursing Assistant II by the North Carolina Department of Health and Human Services.
• Basic Life Support (BLS) certification required.
• One (1) year of clerical or customer service experience.
• Three (3) months of nursing assistant experience.
• Fluency in verbal and written English.
• Capability to develop computer skills if not already competent.

Schedule and Location

Address: 100 Eastowne Drive, Chapel Hill, NC 27514
Hours: Monday-Friday, 8a-5p
No weekends or holidays.

Pay

Salary Range: $19.12 - $27.17 per hour (Hiring Range)
Pay offers are determined by experience and internal equity.

Benefits

This is a State position employed by UNC Health Care System with UNC Health benefits. If you are currently an employee of another North Carolina agency and participate in TSERS or the ORP, you may continue participating in those plans at UNC Health.