Clinical Support Services Coordinator I

About the role

We are seeking a Clinical Support Coordinator I to join our Clinical Support Services Team for our Safety Assessment site located in Shrewsbury, MA.

Responsibilities

• Provide project support to ensure the timely delivery of clinical materials and shipments.
• Receive, ship, and manage the inventory of biological samples as part of the Clinical Services group in compliance with protocols, study documentation, and applicable SOPs.
• Prepare, review, and ship clinical kits and supplies for clients in compliance with relevant Standard Operating Procedures (SOPs) under the guidance of senior personnel.
• Aid in the customization and design of site manuals, clinical kits, and materials for clinical studies.
• Receive and accession clinical and non-clinical regulated study samples following Good Laboratory Practices (GLPs) and SOPs.
• Work with clients and/or sample management group and/or senior scientific staff to address/resolve clinical and non-clinical regulated study sample and manifest discrepancies in compliance with Good Laboratory Practices (GLPs), SOPs, study protocols or Sponsor guidance documents and company policies/practices.
• Create, modify, and maintain clinical and non-clinical regulated studies within a LIMS system under the guidance of senior staff.
• Read study protocols or Sponsor guidance documents and extract pertinent information related to study creation and reporting requirements.
• Cook up the flow of study information between clients and bioanalytical teams.
• Follow company SOPs and guidelines.
• Ensure that raw data records are accurate, complete, and in appropriate order.
• Provide cross-functional support to other service lines as needed.
• Perform all other related duties as assigned.

Qualifications

• Education: Bachelor’s degree preferred.
• Experience: 1-year related experience in a life science laboratory.
• Other: Must be detail-oriented and have general familiarity with lab procedures. Good verbal communication skills required. Ability to organize and prioritize work to meet deadlines under minimal direction. Basic computer skills; familiarity with Microsoft Office software.

Pay

The pay range for this position is between $24-27/hr. Please note that salaries vary within the range based on factors including, but not limited to experience, skills, education, certifications, and location.