Clinical Services Support Coordinator

About the role

Join Capital Health Plan as our next Clinical Services Support Coordinator in Tallahassee, FL, and step into a key role supporting the Physician Group's mission to deliver seamless, high-quality patient care.

Responsibilities

• Oversee patient transfers and discharges within the Physician Group, ensuring every detail is handled with care and accuracy.
• Maintain and update provider schedules, promptly reflecting any changes in the electronic health record to keep patient care running smoothly.
• Develop and manage provider on-call schedules, including utilization management calendars, and coordinate workflows to support clinical operations.
• Create and track patient notifications, facilitate operational projects, prepare vital reports and analytics, and ensure all your work aligns with organizational and regulatory standards.

Requirements

• Achieve a minimum of an Associate's degree or equivalent from a two-year college or technical school.
• Gain 6 months to one year of related experience and/or training, or an equivalent combination of education and experience.
• Develop proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and spreadsheets.
• Read, analyze, and interpret business periodicals, professional journals, technical procedures, or governmental regulations.
• Write reports, business correspondence, and procedure manuals.
• Present information and respond to questions effectively.
• Solve practical problems and interpret a variety of instructions in different formats.
• Meet physical demands such as standing, walking, sitting, reaching, and occasionally lifting up to 25 pounds.
• Show strong customer service, organizational, and computer skills.
• Multi-task and meet deadlines in a fast-paced environment.

Qualifications

• Experience in healthcare operations, care coordination, medical office administration, utilization management, case management support, or a related healthcare setting is preferred.

Skills

• Strong customer service, organizational, and computer skills.
• The ability to meet physical demands such as standing, walking, sitting, reaching, and occasionally lifting up to 25 pounds.
• Pass a background check and drug screening test.

Benefits

• Competitive pay and comprehensive benefits.
• Health coverage and dental insurance.
• Health and dependent care spending accounts.
• Short and long-term disability.
• Major disability time off (MDTO).
• Retail plan.
• Life and AD&D insurance.
• Voluntary life and AD&D insurance.
• Paid time off (PTO).
• Employee assistance program.
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Pay

Competitive pay and comprehensive benefits.

Schedule

A consistent 8 am – 5 pm, Monday through Friday schedule.

Application

If you're ready to make an impact and grow your healthcare career with Capital Health Plan, start your journey today with our easy, mobile-friendly application.