Clinical Support Representative - Hematology/Oncology

Skill

• Excellent organizational and time-management skills.
• Strong communication and interpersonal skills.
• Proficiency in using healthcare management software and Microsoft Office Suite.
• Ability to handle sensitive information with confidentiality and professionalism.
• Detail-oriented with the ability to multitask in a fast-paced environment.

Responsibilities

• Schedule Patient Appointments: Coordinate and schedule patient appointments efficiently, ensuring optimal use of provider time and resources.
• Follow Up on Referrals: Manage and track patient referrals, ensuring timely follow-up and communication with patients and referring providers.
• Aid with Patient Service Questions: Address patient inquiries and concerns promptly and professionally, providing accurate information and assistance.
• Provide General Administrative Support: Provide general administrative support to healthcare providers, including managing patient records, processing paperwork, and handling correspondence.
• Maintain Patient Records: Ensure patient records are up-to-date and accurately entered into the system.
• Cook with Healthcare Team: Work closely with healthcare providers and other administrative staff to ensure seamless patient care and office operations.
• Compliance: Adhere to all healthcare regulations and confidentiality requirements.

Requirements

• Education & Experience Required: Degree (Associate or Bachelor) or High School Diploma/GED and two (2) years of clinical, customer service or administrative support experience.
• Certifications, Licenses Or Registration Required: N/A