Clinical Support Coord - Mid Shift - LPN, MA

Indiana Donor Network is a nationally recognized healthcare organization, serving as the crucial link between donors and patients awaiting life-saving organ transplants, healing tissue transplants, and corneas that restore sight. As the state’s federally designated organ recovery organization and an accredited tissue bank, we are dedicated to making a profound impact on countless lives.

About The Role

• Obtaining informed telephone authorization and conducting comprehensive medical and social history risk assessments with families of patients who authorize donation.
• Collaborating directly with clinicians to perform medical screenings on patients to determine donation eligibility.
• Case management of all aspects of tissue cases and shared organ cases, ensuring seamless transitions and effective case completion.
• Providing accurate, timely information to both internal and external stakeholders.

Schedule

This role follows a rotating 12-hour shift schedule from 1:00 PM – 1:00 AM, including weekends and holidays. The schedule alternates four-day (M, T, F, Sa) / three-day workweeks (Sn, W, Th).

Requirements

• Post-secondary training or education in a relevant field is required.
• Bachelor’s degree is preferred, but other healthcare backgrounds will be considered (EMT, LPN, Medical Assistant, etc.).
• Strong case management & communication skills with a commitment to providing compassionate support to donor families.
• Excellent data entry & computer skills are required. Experience with one or more electronic medical record systems is preferred.
• The ability to multitask in a fast-paced, mission-driven environment.

Benefits

• Competitive compensation including shift differential and overtime
• 100% employer paid health, dental, and vision insurance for our employees and dependents
• Annual health savings account contributions
• Paid pet insurance
• Annual bonuses for performance and retention
• Generous paid time off and holiday pay
• Professional development and growth opportunities
• A mission-driven, supportive work culture