Clinical Support Assistant - Behavioral Health Outpatient
WellSpan Health · Lebanon, PA · 1 mo ago
AnalystFull-time
We need to output HTML fragment with sections: h3 headings for sections present: About the role? Actually we have General Summary, Responsibilities, Qualifications, Benefits Offered, About Us, About The Team. According to instructions: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should map headings accordingly. The posting includes "General Summary" maybe treat as About the role? Could use "About the role". But we must not repeat job title as heading. We can use headings that match content: "General Summary" could be under "About the role". However instruction: "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should map headings accordingly. The posting includes "General Summary" maybe treat as About the role? Could use "About the role". But we must not repeat job title as heading. We can use headings that match content: "General Summary" could be under "About the role". However instruction: "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests we can use those exact headings if appropriate. We have sections: Responsibilities, Qualifications, Benefits Offered, About Us, About The Team. Also maybe "General Summary" could be considered "About the role". We'll include that.
We must not create sections for Pay/Schedule unless present. Not present.
We must use - for any list of duties/requirements/benefits. So for responsibilities list, we need to break into list items. The responsibilities paragraph is long; we can split into bullet points for each duty. Similarly qualifications list: Minimum Education, Required Work Experience, Required Licenses, Preferred etc. Benefits list: bullet points.
We must preserve all substantive information; do not invent or summarize away detail. So we need to include all details from the posting, but we can format as list items preserving the text.
We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The posting doesn't seem to have those except maybe "For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)" which is a link; we should keep? It's part of Benefits Offered. Might keep as part of benefits description.
We must not include duplicated lines. There's repeated "Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility." appears twice. We should include only once? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Duplicated lines are considered boilerplate? It says remove duplicated lines. So we should deduplicate that line.
Also "Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards." appears maybe once.
We need to ensure we keep all unique substantive info.
Let's extract sections.
General Summary (About the role):
"Full-time, Days 80 hrs/2 weeks Monday-Friday General Summary Works as a member of the patient care delivery team, and as designated per established policies and procedures, assumes primary responsibilities for technical, multi-skilled direct and indirect patient care activities. Necessitates significant contact with all clinical and clerical staff, physicians and Advanced Practice Providers, patients and families warranting a high degree of interpersonal and customer service skills that promote a caring and healing environment."
We need to keep that.
Responsibilities: list of duties.
Let's parse responsibilities block:
"Responsibilities Duties and Responsibilities Essential Functions Clinical Duties: Obtains and documents reason for visit, patient vital signs, including temperature, blood pressure, pulse, respirations, pulse oximetry, height and weight. Prepares patient for visit and/or procedure by assuring the patient is undressed and appropriately gowned. Assists providers with examinations; can serve as a chaperone for exams of a personal nature. Performs Point-of-Care (POC) testing which may include blood glucose, hemoccult and specific gravity testing. Performs quality control and maintains related records. Collects specimens as directed using appropriate or specified equipment for collecting and handling specimens such as fingerstick blood glucose, urine dipstick and culture, urine pregnancy test, and hemoccult testing. Performs EKG’s and communicates results to providers. Performs data entry of POC lab results into the patient’s chart. Assists with safely transporting patients via wheelchair when necessary. Ensures all patient care areas are adequately stocked with unexpired supplies. Notifies supervisor when reorder points are reached. Adheres to the Health Insurance Portability and Accountability Act (HIPAA) of 1996. Possess the knowledge to keep patients safe in all areas of the patient care setting. Maintains a visible presence in the clinical area in between tasks. Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility.Clerical Duties: Assist with clinical care team in basket messages EXCEPT abnormal results, prescription renewals and clinical advice Schedule appointments Schedule urgent studies and referrals Completion of patient forms Monitor and assist with processing forms, faxes, paperwork of the clinical care team Answer team line, emergency line, doctor line and back door line from MCC (if applicable) Common Expectations Demonstrates knowledge of the principles of growth and development over the lifespan of the assigned patient population.Demonstrates a commitment to patient, visitor, and staff by complying with all applicable safety regulations.Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.Maintains cleanliness of work areas as required.Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation."
We need to split into bullet points for each duty. Also note duplicate "Provides outstanding service..." appears twice; we should keep only one.
We'll create bullet list under Responsibilities.
Qualifications: "QUALIFICATIONS Minimum Education High School Diploma or GED Required Work Experience Less than 1 year Relevant experience. Required Licenses Basic Life Support Upon Hire Preferred andCertified Nurse Aide Upon Hire Preferred"
There's some formatting issues: "Preferred andCertified Nurse Aide Upon Hire Preferred". Likely means: Basic Life Support Upon Hire Preferred and Certified Nurse Aide Upon Hire Preferred. We'll keep as two items.
We'll list bullet points.
Benefits Offered: "Benefits Offered Comprehensive health benefitsRetirement savings planPaid time off (PTO)Education assistanceFinancial education and support, including DailyPayExpanded Paid Parental Leave For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)"
We need to split into bullet points.
About Us: paragraph.
About The Team: paragraph.
We must not include headings for sections with no real content. All have content.
We'll output HTML fragment with
headings and
or
- .
We must not include or .
Let's craft.
First, maybe start with
About the role
Full-time, Days 80 hrs/2 weeks Monday-Friday Works as a member of the patient care delivery team, and as designated per established policies and procedures, assumes primary responsibilities for technical, multi-skilled direct and indirect patient care activities. Necessitates significant contact with all clinical and clerical staff, physicians and Advanced Practice Providers, patients and families warranting a high degree of interpersonal and customer service skills that promote a caring and healing environment.
Note we removed "General Summary" phrase but kept content.
Second, Responsibilities
with each duty.
Let's list duties:
- Obtains and documents reason for visit, patient vital signs, including temperature, blood pressure, pulse, respirations, pulse oximetry, height and weight.
- Prepares patient for visit and/or procedure by assuring the patient is undressed and appropriately gowned.
- Assists providers with examinations; can serve as a chaperone for exams of a personal nature.
- Performs Point-of-Care (POC) testing which may include blood glucose, hemoccult and specific gravity testing.
- Performs quality control and maintains related records.
- Collects specimens as directed using appropriate or specified equipment for collecting and handling specimens such as fingerstick blood glucose, urine dipstick and culture, urine pregnancy test, and hemoccult testing.
- Performs EKG’s and communicates results to providers.
- Performs data entry of POC lab results into the patient’s chart.
- Assists with safely transporting patients via wheelchair when necessary.
- Ensures all patient care areas are adequately stocked with unexpired supplies.
- Notifies supervisor when reorder points are reached.
- Adheres to the Health Insurance Portability and Accountability Act (HIPAA) of 1996.
- Possesses the knowledge to keep patients safe in all areas of the patient care setting.
- Maintains a visible presence in the clinical area in between tasks.
- Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility.
- Assist with clinical care team in basket messages EXCEPT abnormal results, prescription renewals and clinical advice
- Schedule appointments
- Schedule urgent studies and referrals
- Completion of patient forms
- Monitor and assist with processing forms, faxes, paperwork of the clinical care team
- Answer team line, emergency line, doctor line and back door line from MCC (if applicable)
- Demonstrates knowledge of the principles of growth and development over the lifespan of the assigned patient population.
- Demonstrates a commitment to patient, visitor, and staff by complying with all applicable safety regulations.
- Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
- Maintains cleanliness of work areas as required.
- Practices fiscal responsibility through improvement and innovation. (Note: we had "Provides outstanding service..." already; also "practices fiscal responsibility through improvement and innovation." We'll keep as separate bullet maybe combine? We'll keep as bullet: "Practices fiscal responsibility through improvement and innovation." but we already have fiscal responsibility bullet; we can keep both distinct.
We need to ensure we didn't miss any: "Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation." Actually the text: "Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation." That's at end of Common Expectations. We already have a bullet for "Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility." That's slightly different (without "through improvement and innovation"). We'll keep both as separate bullets to preserve info.
Now Qualifications:
Qualifications
- Minimum Education: High School Diploma or GED
- Required Work Experience: Less than 1 year Relevant experience
- Required Licenses: Basic Life Support Upon Hire Preferred
- Preferred Licenses: Certified Nurse Aide Upon Hire Preferred
But we need to preserve exact phrasing: "Minimum Education High School Diploma or GED Required Work Experience Less than 1 year Relevant experience. Required Licenses Basic Life Support Upon Hire Preferred andCertified Nurse Aide Upon Hire Preferred". We'll split.
Better bullet list:
- Minimum Education: High School Diploma or GED
- Required Work Experience: Less than 1 year Relevant experience
- Required Licenses: Basic Life Support Upon Hire Preferred
- Preferred Licenses: Certified Nurse Aide Upon Hire Preferred
Now Benefits:
Benefits
- Comprehensive health benefits
- Retirement savings plan
- Paid time off (PTO)
- Education assistance
- Financial education and support, including DailyPay
- Expanded Paid Parental Leave
- For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)
Now About Us:
About Us
WellSpan Health’s vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations
- for any list of duties/requirements/benefits. So for responsibilities list, we need to break into list items. The responsibilities paragraph is long; we can split into bullet points for each duty. Similarly qualifications list: Minimum Education, Required Work Experience, Required Licenses, Preferred etc. Benefits list: bullet points.
We must preserve all substantive information; do not invent or summarize away detail. So we need to include all details from the posting, but we can format as list items preserving the text.
We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The posting doesn't seem to have those except maybe "For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)" which is a link; we should keep? It's part of Benefits Offered. Might keep as part of benefits description.
We must not include duplicated lines. There's repeated "Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility." appears twice. We should include only once? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Duplicated lines are considered boilerplate? It says remove duplicated lines. So we should deduplicate that line.
Also "Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards." appears maybe once.
We need to ensure we keep all unique substantive info.
Let's extract sections.
General Summary (About the role):
"Full-time, Days 80 hrs/2 weeks Monday-Friday General Summary Works as a member of the patient care delivery team, and as designated per established policies and procedures, assumes primary responsibilities for technical, multi-skilled direct and indirect patient care activities. Necessitates significant contact with all clinical and clerical staff, physicians and Advanced Practice Providers, patients and families warranting a high degree of interpersonal and customer service skills that promote a caring and healing environment."
We need to keep that.
Responsibilities: list of duties.
Let's parse responsibilities block:
"Responsibilities Duties and Responsibilities Essential Functions Clinical Duties: Obtains and documents reason for visit, patient vital signs, including temperature, blood pressure, pulse, respirations, pulse oximetry, height and weight. Prepares patient for visit and/or procedure by assuring the patient is undressed and appropriately gowned. Assists providers with examinations; can serve as a chaperone for exams of a personal nature. Performs Point-of-Care (POC) testing which may include blood glucose, hemoccult and specific gravity testing. Performs quality control and maintains related records. Collects specimens as directed using appropriate or specified equipment for collecting and handling specimens such as fingerstick blood glucose, urine dipstick and culture, urine pregnancy test, and hemoccult testing. Performs EKG’s and communicates results to providers. Performs data entry of POC lab results into the patient’s chart. Assists with safely transporting patients via wheelchair when necessary. Ensures all patient care areas are adequately stocked with unexpired supplies. Notifies supervisor when reorder points are reached. Adheres to the Health Insurance Portability and Accountability Act (HIPAA) of 1996. Possess the knowledge to keep patients safe in all areas of the patient care setting. Maintains a visible presence in the clinical area in between tasks. Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility.Clerical Duties: Assist with clinical care team in basket messages EXCEPT abnormal results, prescription renewals and clinical advice Schedule appointments Schedule urgent studies and referrals Completion of patient forms Monitor and assist with processing forms, faxes, paperwork of the clinical care team Answer team line, emergency line, doctor line and back door line from MCC (if applicable) Common Expectations Demonstrates knowledge of the principles of growth and development over the lifespan of the assigned patient population.Demonstrates a commitment to patient, visitor, and staff by complying with all applicable safety regulations.Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.Maintains cleanliness of work areas as required.Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation."
We need to split into bullet points for each duty. Also note duplicate "Provides outstanding service..." appears twice; we should keep only one.
We'll create bullet list under Responsibilities.
Qualifications: "QUALIFICATIONS Minimum Education High School Diploma or GED Required Work Experience Less than 1 year Relevant experience. Required Licenses Basic Life Support Upon Hire Preferred andCertified Nurse Aide Upon Hire Preferred"
There's some formatting issues: "Preferred andCertified Nurse Aide Upon Hire Preferred". Likely means: Basic Life Support Upon Hire Preferred and Certified Nurse Aide Upon Hire Preferred. We'll keep as two items.
We'll list bullet points.
Benefits Offered: "Benefits Offered Comprehensive health benefitsRetirement savings planPaid time off (PTO)Education assistanceFinancial education and support, including DailyPayExpanded Paid Parental Leave For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)"
We need to split into bullet points.
About Us: paragraph.
About The Team: paragraph.
We must not include headings for sections with no real content. All have content.
We'll output HTML fragment with
headings and
or
- .
We must not include or .
Let's craft.
First, maybe start with
About the role
Full-time, Days 80 hrs/2 weeks Monday-Friday Works as a member of the patient care delivery team, and as designated per established policies and procedures, assumes primary responsibilities for technical, multi-skilled direct and indirect patient care activities. Necessitates significant contact with all clinical and clerical staff, physicians and Advanced Practice Providers, patients and families warranting a high degree of interpersonal and customer service skills that promote a caring and healing environment.
Note we removed "General Summary" phrase but kept content. Second,Responsibilities
- with each duty.
Let's list duties:
- Obtains and documents reason for visit, patient vital signs, including temperature, blood pressure, pulse, respirations, pulse oximetry, height and weight.
- Prepares patient for visit and/or procedure by assuring the patient is undressed and appropriately gowned.
- Assists providers with examinations; can serve as a chaperone for exams of a personal nature.
- Performs Point-of-Care (POC) testing which may include blood glucose, hemoccult and specific gravity testing.
- Performs quality control and maintains related records.
- Collects specimens as directed using appropriate or specified equipment for collecting and handling specimens such as fingerstick blood glucose, urine dipstick and culture, urine pregnancy test, and hemoccult testing.
- Performs EKG’s and communicates results to providers.
- Performs data entry of POC lab results into the patient’s chart.
- Assists with safely transporting patients via wheelchair when necessary.
- Ensures all patient care areas are adequately stocked with unexpired supplies.
- Notifies supervisor when reorder points are reached.
- Adheres to the Health Insurance Portability and Accountability Act (HIPAA) of 1996.
- Possesses the knowledge to keep patients safe in all areas of the patient care setting.
- Maintains a visible presence in the clinical area in between tasks.
- Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility.
- Assist with clinical care team in basket messages EXCEPT abnormal results, prescription renewals and clinical advice
- Schedule appointments
- Schedule urgent studies and referrals
- Completion of patient forms
- Monitor and assist with processing forms, faxes, paperwork of the clinical care team
- Answer team line, emergency line, doctor line and back door line from MCC (if applicable)
- Demonstrates knowledge of the principles of growth and development over the lifespan of the assigned patient population.
- Demonstrates a commitment to patient, visitor, and staff by complying with all applicable safety regulations.
- Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
- Maintains cleanliness of work areas as required.
- Practices fiscal responsibility through improvement and innovation. (Note: we had "Provides outstanding service..." already; also "practices fiscal responsibility through improvement and innovation." We'll keep as separate bullet maybe combine? We'll keep as bullet: "Practices fiscal responsibility through improvement and innovation." but we already have fiscal responsibility bullet; we can keep both distinct.
We need to ensure we didn't miss any: "Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation." Actually the text: "Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation." That's at end of Common Expectations. We already have a bullet for "Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility." That's slightly different (without "through improvement and innovation"). We'll keep both as separate bullets to preserve info.
Now Qualifications:
- Minimum Education: High School Diploma or GED
- Required Work Experience: Less than 1 year Relevant experience
- Required Licenses: Basic Life Support Upon Hire Preferred
- Preferred Licenses: Certified Nurse Aide Upon Hire Preferred
- Comprehensive health benefits
- Retirement savings plan
- Paid time off (PTO)
- Education assistance
- Financial education and support, including DailyPay
- Expanded Paid Parental Leave
- For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)
Qualifications
Benefits
About Us
WellSpan Health’s vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations
- .
We must not include or .
Let's craft.
First, maybe start with