Clinical Supervisor

About the role

UP Health System - Bell, part of Lifepoint Health, is seeking a Clinical Supervisor to join our team. This full-time, exempt/salaried position (1.0 FTE or 80 hours per pay period) supports our mission of making communities healthier by ensuring efficient clinic operations and exceptional patient care.

Responsibilities

• Determine, coordinate, and supervise daily staffing assignments and workflow for front office staff to ensure appropriate coverage and efficient clinic operations.
• Provide direction, orientation, training, coaching, mentoring, and ongoing support to assigned staff.
• Perform or assist with performance evaluations and disciplinary actions.
• Assess and ensure the quality of services delivered while promoting exceptional customer service and an efficient patient experience.
• Ensure staff compliance with departmental and organizational policies, procedures, regulatory requirements, and established workflows.
• Serve as a resource to both clinical and clerical staff by fostering communication, collaboration, and problem-solving across the care team.
• Maintain clinical competency and assist with clinical responsibilities, within scope of licensure, during staffing shortages, increased patient volumes, or other operational needs.
• Perform staff responsibilities, both clerical and clinical as appropriate, to maintain required service levels and support continuity of operations.
• Identify workflow improvement opportunities and collaborate with leadership to implement operational efficiencies that improve patient access and clinic performance.
• Lead the handling and resolution of complex patient, staff, and operational concerns using sound judgment and effective communication.
• Ensure regular and reliable attendance.
• Perform other related duties as assigned or requested.

Requirements

• Associate's Degree in Nursing or related field preferred; applicable work experience may be used in lieu of education where appropriate.
• Clinical background required.
• Current or previous clinical licensure or certification preferred (e.g., LPN, CMA, or another applicable clinical credential).
• BLS certification.

Benefits

• Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
• Financial protection and paid time off: life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave, and paid time off.
• Financial and career growth: higher education and certification tuition assistance, loan assistance, and 401(k) retirement package with company match.
• Employee well-being: mental, physical, and financial wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Professional development: ongoing learning and career advancement opportunities.

Schedule

Monday through Friday, day shift, standard clinic hours.

About the organization

UP Health System - Bell is a Joint Commission Accredited Critical Access Hospital providing a spectrum of health and wellness services. Established over 100 years ago, it offers inpatient, outpatient, and post-acute care through its 25-bed critical access facility and multiple physician practices. The hospital is a verified Chest Pain Center by ACC Accreditation Services and an Accredited Sleep Medicine Center through The Joint Commission.