Clinical Supervisor

About the role

Leaps & Bounds Pediatric Therapy is a multidisciplinary outpatient private practice offering Physical, Occupational, and Speech therapy services in a traditional clinical setting and on a ranch with hippotherapy. The family is at the center of the mission; the team works together to help children reach therapy goals and improve quality of life for families, celebrating all abilities and advocating for the children served. The practice provides quality care to the community, offers substantial support and training, including continuing education opportunities, and encourages collaboration between disciplines to help children reach their full potential. The Clinical Supervisor supports the Clinic Director in ensuring smooth, efficient, and high-quality clinical operations within the clinical team, providing administrative, operational, and clinical support to maintain excellent patient care, organized workflows, and effective communication across the clinical team.

Responsibilities

• Supervise all day-to-day clinical operations of the site, ensuring a smooth, safe, efficient, and family-centered environment for patient care.
• Collaborate with the Clinic Director on everything that happens at the site, including but not limited to clinical staffing, patient flow, scheduling, and administrative processes.
• Maintain compliance with all organizational policies, healthcare standards, safety expectations, and documentation requirements, and legal business compliance.
• Monitor and adjust clinic flow throughout the day, week, and month, to meet productivity goals and ensure timely support for families.
• Hire all new clinical employees, and properly onboard them by ensuring equipment, access, and training materials are prepared prior to start dates, in collaboration with HR and Headquarters.
• Assist, develop, maintain, and implement training and onboarding programs to properly onboard new employees. Ensure employees are proficient and meet standards based on graded assessments/competencies, according to the established timeline.
• Provide daily leadership that fosters an engaged, collaborative, and high-performing team of therapists, administrative staff, and support personnel.
• Ensure staff have the tools, materials, and guidance needed to perform at a high level and deliver exceptional care and meet their productivity expectations/targets/goals.
• Conduct effective routine check-ins, coaching, and performance discussions to reinforce quality, professionalism, and accountability.
• Manage schedules, staffing coverage, time-off requests, and adjustments needed to support steady patient care operations.
• Promote a positive, inclusive culture that prioritizes teamwork, communication, and shared commitment to the mission.
• Responsible for clinic productivity metrics, such as schedule utilization, therapist billable hours, percentage of arrival, advanced schedule, and documentation timeliness.
• Responsible for collaborating with HR and Clinic Director on employee cycle, including but not limited to recruitment, onboarding, performance management, and offboarding.
• Support clinicians in their daily patient flow by handling overall arrivals, treatment room usage, and clinical transitions, as needed.
• Conduct team meetings, prepare agendas, and generate follow-up notes for shared storage.
• Provide weekly report to Clinic Director and Headquarters.
• Serves as a clinical mentor across disciplines to promote consistent, high-quality patient care.
• Provide clinical insights to help the Clinic Director assess patient flow needs, program development, and resource allocation.
• Promotes a culture of peer-to-peer feedback to improve and maintain quality of service.
• Manage inventory of clinical tools, therapeutic materials, standardized assessments, and specialty equipment, ensuring accessibility and readiness, and report needs to the Site