Clinical Supervisor

About the role

The Clinical Supervisor is responsible for overseeing, managing, and supervising clinical services, programs, and staff dedicated to providing treatment services to clients. They assist with leading all facets of clinical program service delivery, including budgeting, marketing, staff recruitment, and supervision.

Responsibilities

• Communicate effectively with customers, staff, and stakeholders to address inquiries, concerns, and service needs.
• Provide clinical and operational supervision, including caseload assignment, one-on-one supervision, staff development, and crisis support.
• Support hiring, onboarding, orientation, and ongoing training of staff in collaboration with the Program Director.
• Ensure high-quality clinical services, including oversight of documentation, authorizations, compliance with timelines, and delivery of direct services as needed.
• Lead and facilitate staff meetings to promote collaboration, communication, and performance improvement.
• Ensure compliance with all company policies, state regulations, and Council on Accreditation (COA) standards.
• Participate in budgeting, financial review, and strategic planning activities at the regional level.
• Collaborate on marketing, territory development, and relationship-building with referral sources to support growth.
• Lead and oversee evidence-based practice training, certification, and fidelity for Family Centered Treatment (FCT) and/or Fostering Solutions (FS) services, as applicable.
• Participate in Quality Assurance/Quality Improvement activities, audits, and implementation of improvement plans.

Requirements

• Master's degree in human services discipline, including, but not limited to Social Work, Counseling, Marriage and Family Therapy.
• At least two years' experience working with children (experience can include internships, volunteer work, etc.).
• Additional state-specific requirements:
  • AL: Must have completed a clinical practicum in area of study.
  • NC and VA: Must be registered or able to register as a QMHP (Qualified Mental Health Professional).
  • MS: Must be provisionally credentialed as a PCSS (Provisionally Certified Community Support Specialist) in Mississippi with eligibility to be fully credentialed as a CCSS (Certified Community Support Specialist).
  • TN: Must be eligible for professional licensure as a LPC, MFT, or LCSW.

Qualifications

• Experience in supervising staff (preferred).
• Family Centered Treatment and/or Fostering Solutions Certification (preferred).
• Active professional licensure or eligible and on track to obtain professional licensure (preferred).

Benefits

• Flexibility in scheduling.
• Access to Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.
• Full-time employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.
• Access to a Health Navigator.
• Health Savings Account with company contribution.
• Dependent Daycare Flexible Spending Account.
• 401(k) Retirement Plan.
• Benefits Hub.
• Tickets at Work.