Clinical Supervisor

About the role

Affordable Living for the Aging (ALA) is a BIPOC-led nonprofit founded in 1978 with over four decades of experience focusing on housing and health equity for marginalized older adults in Los Angeles. ALA's mission is to provide permanent housing and healthcare support to high acuity, chronically homeless, and low-income seniors through four programs: Affordable Housing, Permanent Supportive Housing/Intensive Case Management Services, Shared Housing, and Enhanced Care Management (ECM).

Responsibilities

• Effectively communicates program, administrative, and clinical direction to case management staff.
• Discusses problem cases with workers and makes suggestions and recommendations.
• Reviews case records for accuracy, completeness, consistency, and quality of mental health services provided including the application of proper techniques; ensures compliance with state and federal mandates.
• Consults with individual case management workers to promote staff development and suggest solutions to problem cases.
• Studies and makes suggestions and recommendations on special, complicated, or problem cases.
• Confers with program director concerning human resources and work problems.
• Aids in planning, developing, and implementing mandatory and discretionary mental health programs in accordance with applicable laws, ordinances, and regulations.
• Keeps informed of new developments in the field of psychiatric social work including support for individuals formerly experiencing homelessness and/or mental health conditions.
• Identifies staff training and development requirements and provides training and guidance to administrative and clinical staff to ensure mental health services delivery effectiveness.
• May carry a caseload that includes the more complicated or emergency casework assignments as required.
• May review and/or approve treatment authorization requests from hospitals, contracted network and/or legal entity community-based providers/programs and recommend approval or denial of requests per specified state and Department of Mental Health contract compliance requirements.

Enhance Care Management Program

The Enhanced Care Management (ECM) program is a new, statewide Medi-Cal benefit designed to provide a whole-person approach to care for high-need populations enrolled in Medi-Cal Managed Care. The Clinical Supervisor will assist the ECM Director with the clinical and care planning work of a team of Care Managers supporting the holistic care of Managed Care Medi-Cal members enrolled in the ECM Program.

Qualifications

• LICENSE: A valid, active license as a Licensed Clinical Social Worker issued by the State of California Department of Consumer Affairs, Board of Behavioral Sciences and a bachelor’s degree Social Services or related field, or equivalent years of related work experience required.
• Education and Experience: Knowledge and Abilities: Deep knowledge of GAAP/FASB standards, experiential knowledge of FAR, CFR and relevant OMB circulars and post-award sponsored project administration. Proven track record of maintaining effective internal controls and developing efficient financial policies and procedures. Demonstrated commitment to meeting the needs of internal and external partners. Communication Skills: Excellent interpersonal, written, and verbal communication skills are required. Leadership Skills: Ability to make well-reasoned decisions in the best interests of the organization for the present and future and the ability to work collaboratively with individuals from diverse backgrounds. Technology Skills: Internet competency and strong computer proficiency, including mastery of the Microsoft Office software suite. Preferable some knowledge of CHAMPS system. Project Management Skills: Excellent organizational skills to maintain updated accounts and attention to detail. Project Budget Management Skills: Ability to oversee project budgets, prioritize work effectively and adjust to multiple demands, with consistent attention to timelines. Judgment and Discretion: Ability to use discretion and function independently. Must be able to recognize and appropriately convey the sensitive nature of any situation and possess the ability to keep all matters appropriately confidential. Teamwork & General Skills: Ability to work well independently and as team member. Ability to take initiative and follow tasks through to completion. At all times, demonstrates cooperative behavior with supervisors and coworkers. A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions may be required.
• WORKING CONDITIONS: Requires the ability to sit and work at a desk for several hours at a time. Requires the ability to travel and attend meetings, presentations, and events outside the office, which may require occasional use of a motor vehicle for transportation to other locations. This position is required to be available to speak with clients and/or others while away from the office and/or with clients and/or others located in other time zones outside foundation business hours. Work may require occasional weekends and/or extended workday. Punctuality and satisfactory attendance are essential functions of the job.