Clinical Supervisor - Associate or Independent License (MRSS)

About the Role

The Clinical Program Manager provides leadership, oversight, and operational management for assigned behavioral health programs and clinical teams. This position is responsible for recruiting, hiring, training, supervising, and evaluating Clinicians and Mental Health Care Professionals (MHCPs) while fostering professional development and a high standard of clinical practice. The role includes clinical consultation, case oversight, and technical assistance to staff, ensuring quality service delivery and adherence to agency, contractual, accreditation, and regulatory requirements. The Clinical Program Manager collaborates with department leadership, community partners, schools, and service agencies to support program goals and participant outcomes, while advancing the strategic, operational, and programmatic objectives of the regional behavioral health team.

Responsibilities

• Recruit, hire, train, evaluate, and supervise clinical staff (Clinicians, Mental Health Care Professionals (MHCP)) in assigned areas.
• Provide development and leadership for staff, including technical assistance and case consultation.
• Collaborate with other department leaders to provide support and leadership to assigned programs.
• Compile program statistics and provide data and reports as required.
• Monitor and evaluate the effectiveness of and participation in program(s).
• Manage participant feedback and grievances, including follow-up as needed.
• Develop and maintain collaborative relationships with community organizations, schools, and agencies related to participant support.
• Develop, produce, and distribute program information necessary to promote programs, in accordance with branch marketing plans.
• Assign cases to supervisees and monitor staff documentation and individual case records using electronic health records; periodically spot-check case records to ensure timely documentation of services and productivity.
• Support program compliance, including monthly reporting, contract outcomes, and data evaluation; ensure services are delivered and documented in accordance with WAC and contractual requirements.
• Ensure that program policies and procedures are followed and that all programs comply with YMCA, contract, accreditation, and all relevant regulations and applicable standards.
• Ensure employees follow program procedures, safety requirements, and have clarity of roles and responsibilities.
• Directly oversee day-to-day operations as needed, including scheduling, coverage needs, and responding to emergencies.
• Support the Clinical Program Director III with the programmatic and operational needs of the regional team.
• Perform other duties as assigned.

Qualifications

• Licensure as an Associate or Independent Clinical Social Worker, Mental Health Counselor, or Marriage and Family Therapist through the Washington State Department of Health.
• Two years of work experience as a Mental Health Professional and Child Mental Health Specialist.
• Two or more years of training and experience providing emergent, skills-focused, intensive, short-term crisis intervention for families preferred and/or experience working with youth and families in the Child Welfare System.
• Proven ability to work effectively as part of a team.
• Experience with wraparound, motivational interviewing, and solution-focused service delivery models.
• Working knowledge of youth and family mental health, juvenile justice, and chemical dependency systems and providers in King County and Washington State child welfare system strongly preferred.
• Knowledge of relevant Washington Administrative Codes governing Crisis Services and Child Welfare work.
• Intermediate proficiency with computers, basic Microsoft Office software, and case management/client tracking software.
• Experience with project management and business planning, including tracking and summarizing data into reports in a timely manner.
• Strong organizational skills with attention to detail, a high sense of urgency, and ability to consistently adhere to strict timelines and follow-through.

Preferred Qualifications

• Knowledge of and previous experience with diverse populations (language, culture, race, physical ability, sexual orientation, etc.).
• Ability to speak any language in addition to English may be helpful.

Benefits

• Membership to the YMCA of Greater Seattle for you and your household.
• Medical, Dental, Vision, and Life insurance.
• Retirement with 12% employer contributions after 2 years of service.
• Other savings plans available upon hire.
• Free access to mental health resources.
• Rapidly accruing paid time off (PTO).
• Discounts on qualifying YMCA of Greater Seattle childcare, day camp, overnight camp, and outdoor leadership programs (25% for part-time staff, 50% for full-time staff).
• Direct care staff in the Social Impact Center receive monthly personal Wellness days in addition to existing PTO and Paid Holiday benefits.
• Some benefits only available to full-time staff.

Pay

Associate License Hiring Range: $81,000 - $84,000 annually

Independent License Hiring Range: $85,000 - $92,000 annually

Physical Requirements

• Role may require standing, walking, squatting, sitting, typing, bending, reaching, twisting, and repetitive hand movements, and driving.
• Hearing must be adequate to perform job duties in person, over the telephone, and in virtual meetings.
• Must be able to speak, read, write, and understand English fluently in person, over the telephone, and in virtual meetings.
• Visual acuity must be adequate to perform job duties, including visual examination of information from printed sources and computer screens.
• Must be able to remain stationary in a sitting or standing position up to 95% of the time.
• Must be able to lift, carry, push, pull, or otherwise move anywhere from 5 lbs. - 50 lbs. Requires lifting above the shoulders occasionally.
• Must have the physical ability and dexterity to perform the requisite health care service.
• Requires exposure to communicable diseases, bodily fluids, medical preparations, and other conditions common to a clinic environment.

Authorized Driver Requirements

This role transports clients as an “authorized driver” for the YMCA of Greater Seattle (YGS) using an employer-provided vehicle, as well as your personal vehicle (proof of current auto insurance and vehicle registration are required). Driving duties for this role are Required.

• Must be 21+ and have possessed a driver's license for at least 3 years.
• Must pass a drug screen that will test for impairing substances (including marijuana).
• Driving record standards (within the last three (3) years):
  • No more than two (2) vehicle-related suspension(s) and/or reinstatement(s).
  • No more than two (2) moving violations and/or accidents (e.g., speeding, improper lane change, failure to yield, failure to obey traffic signals/signs).
• Driving record standards (within the last five (5) years):
  • No Major Violations, including but not limited to: DUI, DWI, OUI, OWI, BUI, Administrative Per Se, refusing to test, reckless driving, hit and run (property damage only), racing, driving with a suspended/revoked license, speeding over 20 mph, or fleeing/eluding police.
• Permanent disqualification from driving duties includes:
  • More than 3 DUI, DWI, OUI, OWI, BUI, Administrative Per Se, or refusing to test for the entirety of driving history.
  • More than 3 instances of driving with a suspended/revoked license.
  • Hit and Run resulting in bodily injury or death.
  • Manslaughter/felony death by motor vehicle.
• Due to state-specific reporting requirements, California Driver's License holders are not currently eligible as Authorized Drivers.