Clinical Study Manager

Job Description

Clinical Study Managers (CSM) are responsible for the timely execution and high quality implementation of some or all the following clinical study activities based on project-specific work orders, study complexity and CSM role-level (e.g., Associate vs. Senior, etc.):

• Develops and maintains foundational study materials and tools (protocol with study design, training slides, informed consent, investigator brochure, instructions for use, templates, forms, SOPs, processes, etc.), and coordinates team and client review processes.
• Creates and manages study tracking tools (metrics, systems, reporting).
• Supports internal clinical team members: protocol training, client and site management and oversight, escalation and resolution of site issues.
• In collaboration with Project Management, supports all project-level duties:
• Establishes and monitors project metrics
• Tracks project deliverables
• Communicates project status to clients and internal teams
• Facilitates team and sponsor meetings
• Follows cross-functional team action items to resolution
• Drives all site activities from start-up through close-out:
• Site selection and qualification
• IRB/IEC/REB/REC submissions and any additionally required submissions (e.g., radiation, NIHR, etc.)
• Regulatory document collection and review
• Budget and contract negotiations
• Site initiation (on-site or remote training, follow-up, activation)
• Provides site training, when necessary
• Screening and enrollment
• Maintains data quality and compliance
• Monitors quality, frequency and appropriate documentation of site communications
• Troubleshoots site and team issues; considers and potentially implements CAPAs
• Manages close-out efforts by ensuring all data and regulatory action items are adequately resolved, investigator responsibilities relayed, IRB/EC reporting complete.
• In collaboration with relevant functional groups, drives all project-level deliverables:
• Ensures project plans and other TMF level documents are current and consistent (data management plan, system specifications, safety and core lab manuals, etc.); initiates and coordinates revisions, when necessary
• Ensures Trial Master File quality and overall audit readiness at study and site levels
• Aids in the development, testing and implementation of study systems: EDC, CTMS, TMF, device accountability, etc.
• Works with data management/biostatistics to develop reports and listings for centralized review of data; reviews data, spots trends to ensure quality of data.
• Aids in the submission and review of all clinical deliverables for regulatory submissions (e.g., FDA, National Competent Authorities, etc.)
• Develops clinical study report
• Ensures adherence to industry standards and regulatory requirements, including but not exclusive to contractual agreements, department guidelines, SOPs, applicable international, Federal and State regulations, and ICH Guidelines.
• Effectively manages cross-functional groups.
• Understands investigational product(s) including high-level understanding of the Medical Device Development Process.
• Reviews monitoring reports.
• Conducts and summarizes literature searches according to applicable requirements.
• Aids in planning and conduct of site and sponsor clinical audits.
• Aids in FDA/competent authority inspections, sponsor/vendor audits of NAMSA.
• Organizes and manages Investigator Meetings.
• Selects and manages Core Laboratories.
• Safety committee (e.g. DSMB or CEC) selection and management.

Qualifications & Technical Competencies

• Bachelor’s degree or equivalent experience in a related field, with a minimum 3 years of relevant clinical trial and/or monitoring experience; and Project management experience.
• Fluency in English and local language, if different, required.
• Knowledge of Good Clinical Practices.
• Knowledge of regulations that apply to medical device trials at various stages of development (feasibility, pivotal, post-market) and ability to adapt trial oversight accordingly.
• Familiarity with the clinical trial process.
• Understanding of site escalation process for compliance issues.
• Multidiscipline (at least 2 therapeutic areas) therapeutic knowledge.
• Familiarity with medical device development process from pre-clinical to commercialization.
• Understanding of role of data management and biostatistics in the clinical trial process.
• Understanding of the type and quality of data needed from a clinical trial and how it should be presented.
• Ability to effectively communicate with physicians, health care workers, study coordinators, IRB/EC/REB personnel (and to persuade them to do what is needed).
• Ability to prepare slides and present complex information professionally and clearly; strong speaking skills.
• Certifications such as Society of Clinical Research Associates (SoCRA) or Association of Clinical Research Professionals (ACRP) Certification preferred but not required.