Clinical Specialty Applications 6117426

About the role

Accenture Flex offers local fixed-duration project-based work powered by Accenture, a leading global professional services company. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities.

Responsibilities

• Act as a subject matter expert (SME) for application workflows and configurations.
• Manage and prioritize daily support and maintenance activities, ensuring timely resolution of incidents and service requests per defined SLAs.
• Serve as a liaison with client stakeholders, ensuring alignment of system capabilities with business needs.
• Collaborate with offshore support teams, ensuring effective communication, task delegation, and performance monitoring.
• Maintain system documentation, including workflows, build specifications, and testing protocols.
• Ensure compliance with HIPAA, data governance, and organizational security policies.
• Support the teams working on other applications.

Requirements

• A minimum of two years of experience as a Clinical Specialty Applications Coordinator.
• A minimum of four years of experience in managing applications, with a strong background in managing day-to-day operations, client stakeholder relationships, and collaboration with offshore teams.
• A high school diploma or GED.

Qualifications

• Experience with RightFax, Systoc, and RL Datix applications is desired.

Skills

• Technical proficiency.
• Excellent communication skills.

Benefits

• Market competitive suite of benefits including medical, dental, vision, and long-term disability coverage.
• A 401(k) plan.
• Paid time off.

Pay

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience.

Schedule

Employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Requesting an Accommodation

If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process.

Equal Employment Opportunity Statement

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California Residents

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Recruiting and Hiring Statement

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™. Join Accenture to work at the heart of change. Visit us at www.accenture.com.