Clinical Specialist - West Virginia

About the role

At PROCEPT BioRobotics, the vision, mission, and values guide everything we do. We put the patient first, committing to revolutionize treatment for benign prostatic hyperplasia (BPH) through innovation in surgical robotics. As the company grows, we improve patients’ quality of life, provide surgeons with more effective treatment options, and uphold shareholder trust. This starts with a commitment to our people—creating an evolving career landscape filled with transformative opportunities and continuous growth.

PROCEPT’s culture is built on the belief that every person matters. Employees are humble, highly engaged, and work together seamlessly toward a common goal. Curiosity, ingenuity, and conviction in the power of technology drive us to transform the lives of patients and providers. Our live induction program incubates cross‑functional team building, immerses new hires in company history, and includes interactive sessions with executive leadership. A one‑of‑a‑kind management program develops industry‑leading managers. We strive for a work/life blend—a professional world you are honored and impassioned to belong to, one you can proudly share with family and friends.

The Clinical Specialist plays a critical role in delivering product training, clinical education, and in‑procedure support for PROCEPT Robotic Systems. This includes ensuring optimal OR workflow and troubleshooting during live cases, providing in‑service education, supporting installations and software updates, and driving procedural efficiency across assigned accounts. The role requires comfort in complex surgical environments, managing multiple stakeholders in the OR, maintaining exceptional attention to detail, guiding surgeons through onboarding and competency milestones, supporting procedural scheduling, maintaining accurate case logs, and sharing field insights with Sales, Marketing, and R&D to inform product enhancements. A collaborative, hands‑on professional who can adapt quickly, execute tactically in the field, and uphold high standards of safety, quality, and customer satisfaction is essential. Frequent travel (75% or greater) is required to support the region.

Responsibilities

• Deliver product training and clinical education to surgeons, staff, and new users
• Support live procedures to ensure optimal OR workflow, setup, and troubleshooting across assigned accounts
• Provide in‑service and field support, including installations and software updates
• Execute procedural scheduling and efficiency improvements to maximize case coverage
• Partner with Sales to identify opportunities for utilization growth and account retention