Clinical Specialist - Tallahassee, FL

About the role

The Clinical Specialist plays a critical role in delivering product training, clinical education, and in-procedure support for PROCEPT Robotic Systems. Key responsibilities include:

• Ensure optimal OR workflow and troubleshooting during live cases
• Provide in-service education
• Support installations and software updates
• Drive procedural efficiency across assigned accounts
• Partner with Sales to identify opportunities for utilization growth and account retention

Responsibilities

Key responsibilities include:

• Deliver product training and clinical education to surgeons, staff, and new users
• Support live procedures to ensure optimal OR workflow, setup, and troubleshooting across assigned accounts
• Provide in-service and field support, including installations and software updates
• Execute procedural scheduling and efficiency improvements to maximize case coverage
• Prioritize collaboration with Sales to identify opportunities for utilization growth and account retention
• Partner with team members to drive program efficiency and ensure regulatory compliance
• Support marketing and training events, including physical setup and presentations
• Gather and relay customer insights to Marketing and R&D to inform product and program enhancements
• Maintain accurate case log files, expenses, and administrative documentation in Salesforce
• Upload cases logs as required to central repository for all cases supported
• Track and document surgeon progression through the surgeon pathway, ensuring completion of required onboarding and competency milestones

Requirements

Qualifications include:

• Bachelor’s degree or equivalent experience
• 2-4 years clinical experience preferred
• Strong interest in medical devices and robotics
• Must achieve clinical proficiency within 60 days post-graduation of our internal sales training program, Aqua Academy

Qualifications We Would Like You To Possess

• Strong communicator and engaging educator with excellent presentation skills
• Collaborative team player with a commercially aligned, customer-focused mindset
• Ability to influence surgeon adoption and drive procedural growth
• Hands-on, adaptable, and willing to execute tactically in the field
• Analytical thinker with strong attention to detail and problem-solving skills

Benefits

PROCEPT BioRobotics offers a competitive compensation package, including:

• Base Salary: $108,000 to $108,000

Schedule

Frequent travel is required to ensure comprehensive support across the region.