Clinical Specialist, Pelvic Health - Baltimore MD

About the role

This is a field-based role within the Neuroscience portfolio at Medtronic, specifically supporting the Pelvic Health Therapy groups. The role requires a commitment to the territory and involves traveling to multiple accounts throughout the region.

Responsibilities

• Represents Medtronic Pelvic Health during surgeries and implants by providing necessary equipment and products, demonstrating expertise in implantation, follow-up support, and troubleshooting techniques.
• Maintains current knowledge about assigned products and services, and identifies and teaches broader levels of caregivers and account employees.
• Educates and trains physicians, hospital personnel, and office staff on technical matters related to Medtronic products and therapies.
• Aids in the education and training of new employees in the district, including therapy consultants, clinical specialists, field clinical engineers, etc.
• Supports sales efforts by completing necessary documentation and executing invoices in various situations.
• Plays a role in placing orders with customer service and managing pending purchase orders and product replacements.
• Maintains open and effective communication with all district personnel, customers, and Medtronic employees.
• Contributes to the completion of milestones associated with specific projects at the regional and/or national level.

Qualifications

• High School Diploma or GED AND a minimum of 6 years of patient care/clinical experience; or Associate’s Degree AND a minimum of 4 years of patient care/clinical experience; or Bachelor’s Degree AND a minimum of 2 years of patient care/clinical experience.
• Bachelor’s or Master’s Degree preferred.
• Clinical skill and knowledge, including ability to conduct a simple trial, implant and/or refill a pump.
• Experience in servicing medical personnel on product use.
• Experience working with a medical device or pharmaceutical company and clinical experience in a specialty area such as urology, surgical, RN, neurology, neurosurgery, orthopedic, operating room, or home health care.
• Ability to communicate effectively with sales and healthcare professionals.
• Excellent organizational skills.
• Ability to prioritize under pressure and manage multiple tasks simultaneously.

Physical Job Requirements

• Regularly required to be independently mobile.
• To interact with a computer and communicate with peers and co-workers.

Benefits & Compensation

• Competitive Salary and flexible Benefits Package.
• Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).