Clinical Specialist, ECM

Job Summary

HealthRIGHT 360 is a nonprofit organization dedicated to providing comprehensive healthcare services to vulnerable populations. The Clinical Specialist supports the organization's ECM programs by providing clinical oversight, consultation, and guidance for complex member cases.

Key Responsibilities

• Develop and implement clinical strategies aligned with program goals.
• Integrate evidence-based practices into care delivery.
• Evaluate and recommend clinical models, care pathways, and best practices.
• Partner with leadership on quality improvement initiatives.
• Provide clinical oversight and guidance to the ECM team.
• Ensure clinical interventions are effective, appropriate, and efficient.
• Review Comprehensive Assessments, additional assessments, and Care Plans for quality and compliance.
• Ensure adherence to local, state, and federal regulations.
• Develop and deliver trainings on clinical topics, care coordination, and student engagement.
• Provide ongoing consultation and support to staff, including complex case debriefs.
• Offer clinical and administrative guidance as needed.
• Support escalated or high-acuity ECM member cases.
• Serve as a clinical liaison between ECM, providers, and community resources.
• Participate in multidisciplinary teams, committees, and ICT meetings.
• Contribute to care plan development and updates.
• Maintain timely and accurate documentation in EHR/provider systems (within 24 hours).
• Attend required meetings, trainings, and workshops.
• Complete assigned trainings in a timely manner.

Qualifications

• Master’s degree in Psychology, Counseling, Social Work, Marriage and Family Therapy, or related field from an accredited graduate school.
• Valid licensure from the California Board of Behavioral Sciences as an LMFT, LPCC, or LCSW.
• Primary care physician, specialist physician, psychiatrist, psychologist, pharmacist, registered nurse, LVN, advanced practice nurse, nutritionist, licensed behavioral health care professional, social worker, or other licensed behavioral health care professional.
• Valid First Aid and CPR certification or ability to obtain within 30 days of hire.
• Valid California Driver’s License and access to registered and insured transportation preferred.
• Minimum of 3 years clinical experience, with at least 1 year in care management, population health, or related field.
• Experience working with clients experiencing acute withdrawal from substances.
• Previous Clinical experience working with individuals recently released from jail or prison or experiencing homelessness.
• Experience working with Medi-Cal, Medi-Care, and private medical insurance plans preferred.
• Experience providing trauma-informed services preferred.