Jobs · OTHR

Clinical Specialist CRM - Houston

Medtronic · Houston, TX · 1 mo ago
RemoteRemoteOTHR$72k–$90k/yrFull-time
We need to output HTML fragment with sections only if content present. Must not repeat job title. Must use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to extract relevant content. From posting: - About the role: The introductory paragraph: "Careers that change lives start here. Medtronic is a global leader...". Also "Your unique talents will help shape the future...". Also "A Day in the Life POSITION DESCRIPTION: Provide technical, educational, operational and sales support...". Also description of CRM portfolio. So we can put that as About the role. - Responsibilities: The list after "RESPONSIBILITIES:" includes bullet-like sentences separated by periods. We need to convert to
  • . Items: 1. Provide technical support for CRM devices and therapies by performing system checks/interrogations, supporting implants, troubleshooting issues, and applying knowledge gained through comprehensive CRM field training. 2. Coordinate operational support by ensuring accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics to meet customer and business needs. 3. Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions, while supporting the onboarding and development of new Clinical Specialists and Sales Representatives. 4. Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions. 5. Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives. 6. Maintain technical expertise by staying current on new CRM products, therapies, solutions, and patient management offerings to effectively support customers and clinical outcomes. 7. Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings, with frequent independent driving – approximate 80% of the time. 8. Perform physical job requirements, including frequent two-handed lifting of up to 40 lbs., sitting, standing, and walking for 8+ hours per day, and regularly bending, stooping, squatting, and maintaining balance. 9. Work effectively in clinical environments with exposure to eye protection, infectious disease, and radiation, while wearing 7-9 lbs. of lead for extended periods, utilizing computers and mobile devices, and maintaining the vision capabilities necessary to support patient care and field-based responsibilities. We need to include all. - Requirements: The posting has "Required Qualifications:" and "Preferred Qualifications:" and also "PHYSICAL JOB REQUIREMENTS:" but we have separate sections for Requirements, Qualifications, Skills. We need to decide mapping. We have sections: Requirements, Qualifications, Skills. The instruction: Use headings for those sections if content present. We need to decide what goes where. Typically: Requirements could be mandatory qualifications (Required Qualifications). Qualifications could be preferred qualifications. Skills could be specific skills like expertise with Microsoft tools, etc. But we must not invent sections with filler. We need to see if we have content for each. We have Required Qualifications: list of education + experience combos. Preferred Qualifications: list of degree, experience, knowledge, expertise. Physical Job Requirements: separate but could go under Requirements? However we already have a Responsibilities section that includes physical job requirements bullet. There's also a separate "PHYSICAL JOB REQUIREMENTS:" section later that repeats some. We should not duplicate. We need to preserve all substantive information but avoid duplication. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we need to include the physical job requirements info somewhere. It appears in Responsibilities (bullet 8 and 9) and also a separate PHYSICAL JOB REQUIREMENTS section. To avoid duplication, we could merge them, but we must not lose any detail. The Responsibilities already includes physical job requirements bullet points (lifting 40 lbs, etc). The separate PHYSICAL JOB REQUIREMENTS includes: Able to lift 20 pounds, extended periods computer work, hearing, sight, speaking ability, ability to use computers, ability to travel extensively by car and plane, must have valid driver’s license for state of residency and active vehicle insurance policy, sitting, standing 8 hours/day, wear lead apron for long periods (2-3hrs on average), ability to operate a moving vehicle, ability to work in Cath Labs and or O.R. with radiation exposure, ability to conduct company business outside of typical Monday-Friday 8-5 schedule. Some of these overlap with Responsibilities bullet 8 and 9, but there are extra details: lift 20 pounds (lower), computer work, hearing/sight/speaking, ability to use computers (already), travel extensively by car and plane (already), valid driver's license and insurance (mentioned earlier in description), sitting/standing 8 hours/day (similar), wear lead apron (similar), ability to operate moving vehicle (similar), ability to work in Cath Labs/O.R. with radiation (similar), ability to conduct business outside typical schedule (mentioned earlier: weekend/holiday/after-hours coverage). So many duplicates. We need to preserve all substantive info; we can include them but avoid exact duplicate sentences. Could combine into a single list under Responsibilities or under Requirements? The instruction says Use
    • for any list of duties/requirements/benefits. So we could put physical job requirements under Requirements as a list. But we also have Required Qualifications and Preferred Qualifications which are also lists. Could treat them as Requirements and Qualifications sections. Thus: - About the role: prose

      sections. - Responsibilities:

      • list of duties (the 9 items). - Requirements: Could include Required Qualifications (education/experience) plus maybe physical job requirements? But we also have Qualifications section for Preferred Qualifications. Skills could be specific skills like expertise with Microsoft tools, etc. Let's map: Requirements (mandatory): Required Qualifications (education/experience combos). Also maybe "Valid driver's license, active auto insurance, and a driving record that meets company standards are required." That's a requirement. Also "Must reside within assigned area and travel regularly." Also "Clinical Specialists must be available to support urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require." Those are requirements. Qualifications (preferred): Preferred Qualifications list. Skills: Could be specific skills like "Expertise with Microsoft tools & other applications (i.e., SalesForce.com)", "Ability to meet vendor credentialing requirements", "Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines", "Thorough working knowledge of medical terminology and the medical device industry". Also maybe "Ability to use computers", etc. But we need to avoid duplication. Let's extract each piece. From posting: Required Qualifications: - High School Diploma PLUS a minimum 6 years OR - Associate’s Degree PLUS a minimum 4 years OR - Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing Preferred Qualifications: - Bachelor's degree in nursing, life sciences, or biomedical engineering - 2+ years in Cath lab, EP Lab, hospital/clinic with cardiology knowledge - Thorough working knowledge of medical terminology and the medical device industry - Expertise with Microsoft tools & other applications (i.e., SalesForce.com) - Ability to meet vendor credentialing requirements - Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines Physical Job Requirements (list): - Able to lift 20 pounds - Extended periods of time doing computer-based work - Hearing, sight and speaking ability - Ability to use computers - Ability to travel extensively by car and plane. Must have valid driver’s license for state of residency and active vehicle insurance policy - Sitting, standing 8 hours/day - Wear lead apron for long periods of time (2-3hrs on average) - Ability to operate a moving vehicle - Ability to work in Cath Labs and or O.R. with radiation exposure - Ability to conduct company business outside of the typical Monday through Friday, 8:00am to 5:00pm, work schedule Also earlier in description: "A valid driver's license, active auto insurance, and a driving record that meets company standards are required." and "Clinical Specialists must be available to support urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require." and "This role supports the Houston territory and requires candidates to reside within the assigned area and travel regularly to customer accounts." Also "We anticipate the application window for this opening will close on - 21 Sep 2026" - that's metadata, we can drop or put in short p. Also "Careers that change lives start here. Medtronic is a global leader..." etc. Also "The Cardiac Rhythm Management (CRM) portfolio delivers therapies..." etc. Also "A commitment to our employees lives at the core of our values..." benefits paragraph. Also "In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals." Also salary range: "Salary ranges for U.S (excl. PR) locations (USD): USA: $72,000.00 - $90,000.00" Also "Learn more about our benefits here." etc. We need Benefits section if there is real specific content. We have benefits paragraph: "We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage." That's vague but still substantive? It's a statement about benefits. The instruction: "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". This is not filler; it's a statement about benefits. So we can include Benefits section with that paragraph. Pay section: we have salary range and mention of SIP. So we can include Pay. Schedule: we have mention of weekend/holiday/after-hours coverage, ability to conduct business outside typical schedule. That's schedule info. So we can include Schedule. Now we need to avoid duplication: Ensure each piece appears only once. Let's craft sections:

        About the role

        Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life POSITION DESCRIPTION: Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives. CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice and acting promptly. This role supports the Houston territory and requires candidates to reside within the assigned area and travel regularly to customer accounts. Clinical Specialists must be available to support urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require. A valid driver's license, active auto insurance, and a driving record that meets company standards are required. To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at Medtronic Careers The Cardiac Rhythm Management (CRM) portfolio delivers therapies designed to restore, support, and protect every heartbeat through advanced pacing, defibrillation, and remote monitoring solutions. CRM's unique ability to pair proven life-saving therapies with intelligent technology gives clinicians and patients greater confidence. Clinical impact and innovation come together to improve lives through meaningful patient outcomes.

        But we need to remove

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