Clinical Specialist (Case Manager)

About the role

Rapid City, SD is looking for a career in mental healthcare with a focus on work-life balance. West River Mental Health, established in 1948, is seeking Clinical Specialists for their CARE, FACT, and IMPACT programs. The role involves coordinating treatment, recovery, and support services for individuals with mental illness.

Responsibilities

• Participate in the ongoing assessment and therapeutic engagement of clients
• Work with consumers and staff in developing and implementing person-centered individualized treatment plans
• Coordinate and maintain up-to-date assessments and evaluations to establish eligibility for services
• Participate in treatment planning and monitoring progress towards goals and objectives
• Aid in locating, coordinating, and monitoring medical, social, co-occurring, and psychiatric services
• Aid in planning and coordinating clients’ financial resources, including vocational opportunities and training
• Ongoing assessment of the client’s symptoms and response to treatment/education
• Provide direct services or referral, including social and emotional support, coupled with collaborative support to team clients
• Coordinate the teaching of daily living skills, such as grocery shopping, hygiene, maintaining clean housing, utilizing public transportation, maintaining self-care, exploring employment opportunities, instruct clients in the act of self-administration of prescription and nonprescription medication
• Transport and/or accompany clients to appointments which connect them to community resources and services
• Act as an advocate for clients to secure needed services and financial entitlements
• Locate and/or establish self-help and support groups for team clients, families, and/or significant others
• Attend all team meetings in order to facilitate an integrated, multidisciplinary team approach to service
• Maintain compliance with all applicable BMS practice standards, guidelines, and HIPAA requirements
• Complete all required documentation in a timely manner consistent with agency guidelines
• Maintain department required productivity and standards
• With documented consent, engage the client’s family and/or significant others to provide education regarding mental illness and system resources
• Encompass WRMH mission, philosophy, code of ethics, vision, principles, and chosen values to support a positive working environment and continuous quality improvement among staff
• Perform other related duties as assigned by management

Requirements

• Minimum of a High School Diploma or equivalent with preference for working with people in case management role
• Associate’s/Bachelor’s degree in a human service field and experience preferred
• Position requires travel in the community and transporting clients on an as needed basis

Qualifications

• Willingness to develop a thorough understanding of mental illness and medication management
• Ability to assess clients by phone and face to face in emergency situations
• Ability to interact professionally with clients and customers
• Participate as an active team member. Work cooperatively with others; provide coaching or mentoring, and exhibit a positive attitude
• Ability to work evening or weekend hours as required on an as needed basis
• Ability to maintain a South Dakota driver’s license, vehicle liability insurance, and safely operate a vehicle in all weather conditions

Benefits

We offer an exceptional employee benefits package that includes health, dental, 401K, life insurance, short term disability, and long-term disability, EAP, PTO, paid holidays, and floating holidays.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.