Clinical Shift Coord RN Medical Oncology Full time Nights

Full-time nights, 7:00 PM – 7:30 AM with rotating weekends on CDH Medical Oncology (4A), a 26-bed specialized adult oncology/step-down unit affiliated with the NM Warrenville Cancer Center.

About the role

• Care for patients 18 years and older with all cancer diagnoses
• Specialize in inpatient chemotherapy and symptom management
• Provide palliative and end-of-life/hospice care
• Work on a highly engaged, cohesive, multidisciplinary team with daily reliability rounds to enhance patient/family communication and satisfaction

Responsibilities

• Present a friendly, approachable, professional demeanor and appearance
• Provide accurate information and timely updates to patients and customers; address questions and concerns promptly
• Use effective service recovery skills to resolve problems or service breakdowns
• Demonstrate teamwork by assisting co-workers within and across departments
• Communicate effectively, respect diverse opinions, and acknowledge contributions of others
• Manage work schedule efficiently, completing tasks and assignments on time
• Contribute to continuous improvement and cost-reduction efforts
• Demonstrate proficiency as a staff nurse and serve as a role model and resource to staff
• Maintain awareness of unstable, complex, or high-risk patient conditions throughout the shift
• Ensure appropriate assignment of care based on staff competency and patient acuity
• Coordinate and monitor patient care to ensure patient safety
• Collect, analyze, and organize patient care data for the unit
• Oversee staff compliance with regulatory standards and adaptation of services to reflect age, culture, gender, race, nationality, and religion
• Ensure documentation of key critical elements for patient care and national patient safety goals (restraints, verbal orders, abbreviations, etc.)
• Ensure initial admit orders are received by end of shift
• Demonstrate knowledge of staffing requirements and ensure compliance with staffing matrix each shift
• Oversee accurate completion of daily charges to ensure unit receives all appropriate revenue
• Contribute to cost reduction and support interventions that promote unit cost effectiveness (LOS, HPPD, OT, flexible staffing, and use of alternative skill mixes)
• Oversee staff scheduling per unit and PCS guidelines; document appropriate staffing information and justifications in Optilink each shift
• Check staff timekeeping and ensure compliance with time and attendance policies
• Oversee documentation of occurrences on shift and report to Nursing leadership and risk management as appropriate
• Ensure compliance with patient life safety standards including fire safety, handwashing, crash cart checks, etc.
• Oversee accurate accounting of unit equipment
• Demonstrate effective oral, written, and listening skills with staff, physicians, patients, and families
• Keep all appropriate parties informed in a timely manner and understand "chain of command" accountability
• Complete leader rounding on assigned staff routinely and consistently
• Provide input to and assist with organization of staff meetings; conduct staff huddles on shift
• Collaborate with educator and manager to ensure appropriate and complete orientation of new staff; identify appropriate preceptor and assign schedule
• Participate in unit and PCS-based teams, work groups, committees, or shared governance councils
• Ensure all RNs and PCs perform as a team to complete work on time and take uninterrupted meal breaks
• Coordinate patient placement with Clinical Placement Nurse in a timely manner with a positive and flexible attitude
• Display a "welcoming spirit" for unit by integrating students and resource team
• Develop open, functional working relationships with other units/physicians by understanding complexities of different stakeholders
• Promote an atmosphere of collective accountability for the Unit/Department
• Perform weekend leadership rounding on all patients and assist Clinical Manager during the week as needed
• Contribute to annual employee performance evaluation and be present when evaluation is given
• Conduct formal staff rounding with assigned group of staff consistently at frequency identified by Manager
• Follow up with all new employees on shift as identified by Manager
• Contribute to completion of minor disciplinary action; may cover this independently with staff member under approval of Clinical Manager
• Provide feedback to Manager for development plans needed for staff they lead
• Demonstrate ability to coach staff effectively using leadership skills
• Participate in interview process for candidates seeking position on his/her shift
• Use retention strategies to recognize and reward staff on shift
• Serve as Qualified Observer to ensure completion of annual competencies of staff on his/her shift
• Participate in quality improvement initiatives for unit and as appropriate for PCS
• Display knowledge of performance improvement process
• Support staff to incorporate evidence-based practice/research findings into practice at the bedside
• Oversee environment of care and regulatory readiness with all regulatory bodies
• Accountable for hardwiring evidence-based and unit-specific tactics for patient satisfaction (Hourly Rounding, bedside shift report, discharge calls, and AIDET)
• Monitor for improvement of chart audit findings at employee level and provide follow-up
• Perform other duties and responsibilities as assigned

Requirements

• Bachelor of Science in Nursing (BSN) required
• 3 years of RN experience required
• Licensed RN in the State of Illinois required
• American Heart Association Basic Life Support (BLS) required
• Telemetry competency required
• Basic computer knowledge required
• Ability to communicate effectively in English, both verbally and in writing required
• Excellent customer service skills required
• Consistently works within the framework of the Illinois Practice Act for Nursing and ANA Standards of Professional Nursing Practice
• Ability to assess and determine situations requiring an interpreter and to use interpreter services effectively

Preferred Qualifications

• Master of Science in Nursing (MSN)
• 2 or more years in pertinent clinical specialty
• Certified Nurse (Cert NRN)
• Specialty certification such as CV-RN, CHFN, CCRN, PCCN, CNML, NE-BC, etc. required within 2 years

Benefits

• Tuition reimbursement and loan forgiveness
• 401(k) matching
• Lifecycle benefits