Clinical Shift Coord RN Medical Intermediate Full Time Nights

Placement within the salary range is dependent on relevant work experience and internal equity. For positions represented by a labor union, placement is guided by the collective bargaining agreement rules.

Pay

$38.50 - $61.60 (Hourly Rate)

Schedule

Full-Time Nights, 7pm-7:30am with rotating weekends

Benefits

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year ($125 for part-time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

About the role

26-bed fast-paced, mixed-acuity Intermediate Medical Surgical Unit providing care for patients with complex medical conditions, post-operative needs, or clinical instability requiring continuous cardiac monitoring, frequent assessments, and timely interventions. The Clinical Shift Coordinator reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and regulatory and accreditation standards.

A clinically competent, registered, professional nurse who prescribes, delegates, and coordinates nursing care to hospitalized patients through the nursing process of assessment, planning, intervention, implementation, and evaluation. Effectively interacts with patients, significant others, and other health team members while maintaining ANA standards of professional nursing practice. This nurse functions in a leadership role, overseeing daily unit operations, staff, and care delivery, utilizing a staff-focused leadership model.

Responsibilities

• Presents a friendly, approachable, professional demeanor and appearance.
• Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly or identifies appropriate resources.
• Provides directions or assistance to patients and customers.
• Uses effective service recovery skills to resolve problems or service breakdowns.
• Demonstrates teamwork by assisting co-workers within and across departments. Communicates effectively, respects diverse opinions, and acknowledges contributions.
• Uses organizational and unit/department resources efficiently. Manages work schedule to complete tasks on time.
• Contributes to continuous improvement processes and cost-reduction efforts.
• Demonstrates proficiency as a staff nurse and serves as a role model and resource.
• Maintains awareness of unstable, complex, or high-risk patient conditions throughout the shift.
• Ensures appropriate assignment of care based on staff competency and patient acuity.
• Coordinates and monitors patient care to ensure safety.
• Collects, analyzes, and organizes patient care data for the unit.
• Ensures staff compliance with regulatory standards and adaptation of services to reflect diversity (age, culture, gender, etc.).
• Oversees documentation of critical elements for patient care and national patient safety goals.
• Ensures initial admit orders are received by the end of the shift.
• Demonstrates knowledge of staffing requirements and ensures compliance with the staffing matrix each shift.
• Oversees accurate completion of daily charges to ensure appropriate revenue.
• Contributes to cost reduction and supports interventions promoting unit cost-effectiveness.
• Oversees staff scheduling per unit and PCS guidelines.
• Documents staffing information and justifications in Optilink each shift.
• Checks staff timekeeping and ensures compliance with time and attendance policies.
• Oversees documentation of occurrences on shift and reports to leadership and risk management as needed.
• Ensures compliance with patient life safety standards (fire safety, handwashing, crash cart checks, etc.).
• Oversees accurate accounting of unit equipment.
• Demonstrates effective oral, written, and listening skills with staff, physicians, patients, and families.
• Keeps all parties informed in a timely manner and understands the "chain of command."
• Completes leader rounding on assigned staff routinely.
• Provides input and may assist with organizing staff meetings; conducts staff huddles on shift.
• Collaborates with educators and managers to ensure appropriate orientation of new staff.
• Participates in unit and PCS-based teams, workgroups, or committees.
• Demonstrates willingness to assist others and keeps staff informed of unit initiatives.
• Ensures all RNs and PCs perform as a team to complete work on time and take uninterrupted meal breaks.
• Coordinates patient placement with the Clinical Placement Nurse in a timely and positive manner.
• Displays a "welcoming spirit" for the unit by integrating students and resource team members.
• Develops open, functional working relationships with other units/physicians.
• Promotes an atmosphere of collective accountability for the unit/department.
• Performs weekend leadership rounding on all patients and assists the Clinical Manager during the week as needed.
• Contributes to annual employee performance evaluations and is present when evaluations are given.
• Conducts formal staff rounding with assigned staff consistently.
• Contributes to completion of minor disciplinary actions under the approval of the Clinical Manager.
• Provides feedback to the Manager for development plans needed for staff.
• Demonstrates ability to coach staff effectively using leadership skills.
• Participates in the interview process for candidates on their shift.
• Uses retention strategies to recognize and reward staff.
• Serves as a Qualified Observer to ensure completion of annual competencies of staff.
• Participates in quality improvement initiatives for the unit and PCS.
• Supports staff in incorporating evidence-based practice/research findings into bedside care.
• Oversees environment of care and regulatory readiness.
• Is accountable for hardwiring evidence-based and unit-specific tactics for patient satisfaction (Hourly Rounding, bedside shift report, discharge calls, and AIDET).
• Monitors improvement of chart audit findings at the employee level and provides follow-up.
• Performs other duties and responsibilities as assigned.

Requirements

• Bachelor of Science in Nursing (BSN)
• 3 years of RN experience
• Licensed RN in the State of Illinois
• American Heart Association Basic Life Support (BLS)
• Telemetry competency
• Basic computer knowledge
• Ability to communicate effectively in English, both verbally and in writing
• Excellent customer service skills
• Consistently works within the framework of the Illinois Practice Act for Nursing and ANA Standards of Professional Nursing Practice
• Ability to assess and determine situations requiring an interpreter and to use interpreter services effectively

Qualifications (Preferred)

• Master of Science in Nursing (MSN)
• 2 or more years in pertinent Medical Surgical experience
• Certified Nurse Residency (Cert NRN)
• Specialty certification (e.g., CV-RN, CHFN, CCRN, PCCN, CNML, NE-BC) required within 2 years