Clinical Shift Coord RN Medical Care Center Full time Days

Responsibilities

• Presents a friendly, approachable, professional demeanor and appearance.
• Provides accurate information and timely updates to patients and customers.
• Addresses questions and concerns promptly, or identifies appropriate person and resources to do so.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Demonstrates teamwork by helping co-workers within and across departments.
• Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others.
• Uses organizational and unit/department resources efficiently.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Contributes to opportunities and processes for continuous improvement.
• Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.
• Demonstrates proficiency as a staff nurse and serves as a role model and resource to staff.
• Maintains awareness of unstable, complex or high-risk patient conditions throughout the shift.
• Safeguards appropriate assignment of care based on staff competency and patient acuity.
• Captures, analyzes, and organizes patient care data for the unit.
• Ensures compliance with regulatory standards.
• Adapts services as needed to reflect age, culture, gender, race, nationality, religion, etc.
• Ensures accurate completion of daily charges to ensure unit receives all appropriate revenue.
• Supports interventions that promote unit cost effectiveness (LOS, HPPD, OT, flexible staffing, and use of alternative skill mixes).
• Oversees accurate documentation of staff timekeeping and compliance with time and attendance policies.
• Reports occurrences on shift to Nursing leadership and risk management as appropriate.
• Ensures compliance with patient life safety standards including fire safety, handwashing, crash cart checks, etc.
• Oversees accurate accounting of unit equipment.
• Keeps all appropriate parties informed a timely manner and understands "chain of command" accountability.
• Completes leader rounding on assigned staff routinely and consistently.
• Provides input to and may assist with organization of staff meetings.
• Conducts staff huddles on shift.
• Collaborates with educator and manager to ensure appropriate and complete orientation of new staff.
• Identifies appropriate preceptor and assigns schedule to new staff.
• Participates in unit and PCS based teams, work groups and/or committees or shared governance councils.
• Demonstrates willingness to give 100% and voluntarily assists others.
• Ensures all RN's, PC's perform as a team in order to complete work on time and take uninterrupted meal breaks.
• Coordinates patient placement with Clinical Placement Nurse in a timely manner and with a positive and flexible attitude.
• Displays and is responsible for "welcoming spirit" for unit by integrating students and resource team.
• Develops open, functional working relationships with other units/physicians by understanding complexities of different stakeholders; has a house wide perspective.
• Promotes an atmosphere of collective accountability for the Unit/Department.
• Performs weekend leadership rounding on all patients and assists Clinical Manager during week as needed.
• Contributes to annual employee performance evaluation and is present when evaluation is given.
• Conducts formal staff rounding with assigned group of staff on a consistent basis at frequency identified by Manager.
• Follows up with all new employees on shift as identified by Manager.
• Contributes to completion of minor disciplinary action; may cover this independently with staff member under the approval of Clinical Manager.
• Provides feedback to Manager for development plans that are needed for staff they lead.
• Demonstrates ability to coach staff effectively using leadership skills.
• Participates in interview process for candidates seeking position on his/her shift.
• Serves as Qualified Observer to ensure completion of annual competencies of staff on his/her shift.
• Participates in quality improvement initiatives for unit and as appropriate for PCS.
• Displays knowledge of PI process.
• Supports staff to incorporate EBP/research findings into practice at the bedside.
• Oversees environment of care and regulatory readiness with all regulatory bodies.
• Is a shift leader and is accountable for hardwiring evidence based and unit specific tactics for patient satisfaction (Hourly Rounding, bedside shift report, discharge calls, and AIDET).
• Monitors for improvement of chart audit findings at employee level and provides follow-up.

Qualifications

A clinically competent, registered, professional nurse who prescribes, delegates and coordinates nursing care to the hospitalized patient through the nursing process of assessment, planning, intervention, implementation and evaluation.

Skills

Effectively interacts with patient, significant others, and other health team members, while maintaining ANA standards of professional nursing practice.