Clinical Shift Coord RN Observation Full Time Days

Job Description

Full-Time Days 7pm-7:30am with rotating weekends 3S – Observation Unit 3 South is a 16-bed observation unit. This is a fast-paced unit/environment with patients that will be considered observation status. Nurses on this unit must be able to assess and coordinate patients discharge planning with many different disciplines. The RN on this unit will need to understand that there will be rapid evaluations of patients to determine safe discharge or possible movement to an inpatient unit.

Responsibilities

• Presents a friendly, approachable, professional demeanor and appearance.
• Provides accurate information and timely updates to patients and customers.
• Addresses questions and concerns promptly, or identifies appropriate person and resources to do so.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Demonstrates teamwork by helping co-workers within and across departments.
• Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Contributes to opportunities and processes for continuous improvement.
• Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.
• Maintains awareness of unstable, complex or high-risk patient conditions throughout the shift.
• Ensures appropriate assignment of care based on staff competency and patient acuity.
• Coordinates and monitors patient care to ensure patient safety.
• Collects, analyzes and organizes patient care data for the unit.
• Oversees that staff are in compliance with regulatory standards.
• Ensures adaptation of services as needed to reflect age, culture, gender, race, nationality, religion, etc.
• Ensures initial admit orders are received by end of shift.
• Maintains awareness of staffing requirements for unit and ensures compliance with staffing matrix each shift.
• Consults with manager when variances are anticipated.
• Oversees accurate completion of daily charges to ensure unit receives all appropriate revenue.
• Contributes to cost reduction and supports interventions that promote unit cost effectiveness (LOS, HPPD, OT, flexible staffing, and use of alternative skill mixes).
• Oversees staff scheduling per unit and PCS guidelines.
• Documents appropriate staffing information and justifications in Optilink each shift.
• Checks staff timekeeping on shifts worked and oversees compliance with time and attendance policies.
• Oversees documentation of occurrences on shift and reports to Nursing leadership and risk management as appropriate.
• Ensures compliance with patient life safety standards including fire safety, handwashing, crash cart checks, etc.
• Oversees accurate accounting of unit equipment.
• Keeps all appropriate parties informed a timely manner and understands "chain of command" accountability.
• Completes leader rounding on assigned staff routinely and consistently.
• Provides input to and may assist with organization of staff meetings.
• Conducts staff huddles on shift.
• Collaborates with educator and manager to ensure appropriate and complete orientation of new staff.
• Identifies appropriate preceptor and assigns schedule to new staff.
• Participates in unit and PCS based teams, work groups and/or committees or shared governance councils.
• Contributes to annual employee performance evaluation and is present when evaluation is given.
• Conducts formal staff rounding with assigned group of staff on a consistent basis at frequency identified by Manager.
• Follows up with all new employees on shift as identified by Manager.
• Contributes to completion of minor disciplinary action; may cover this independently with staff member under the approval of Clinical Manager.
• Provides feedback to Manager for development plans that are needed for staff they lead.
• Displays ability to coach staff effectively using leadership skills.
• Participates in interview process for candidates seeking position on his/her shift.
• Serves as Qualified Observer to ensure completion of annual competencies of staff on his/her shift.
• Participates in quality improvement initiatives for unit and as appropriate for PCS.
• Displays knowledge of PI process.
• Supports staff to incorporate EBP/research findings into practice at the bedside.
• Oversees environment of care and regulatory readiness with all regulatory bodies.
• Makes sure to monitor for improvement of chart audit findings at employee level and provides follow-up.

Qualifications

• Bachelor of Science in Nursing (BSN)
• 3 Years RN experience
• Licensed RN in the State of Illinois
• American Heart Association Basic Life Support (BLS)
• Telemetry competency
• Basic computer knowledge
• Ability to communicate effectively in English, both verbally and in writing
• Excellent customer service skills
• Consistently works within the framework of the Illinois Practice Act for Nursing and ANA Standards of Professional Nursing Practice
• Ability to assess and determine situations requiring an interpreter and to use interpreter services effectively

Preferred

• Master of Science in Nursing (MSN)
• 2 or more years in pertinent clinical specialty
• Specialty certification such as CV-RN, CHFN, CCRN, PCCN, CNML, NE-BC, etc. required within 2 years

Additional Information

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.