Clinical Services Manager - Behavioral Health Service Line

Summary of Job Duties

The Behavioral Health Service Line (BHSL) Clinical Services Manager (CSM) is a clinical leadership position within the Psychiatric Research Institute (PRI) on the main UAMS campus. It is responsible for supervising and coordinating daily operations of the designated clinic/units, including patient care and clinic/unit business processes.

Qualifications

• Minimum Qualifications:
  • Bachelor's Degree in Nursing (BSN)
  • 5 or more years of experience in the field of Nursing, with 3 years nursing management/leadership experience (recent acute psychiatry experience preferred)
  • Registered Nurse license in the state of Arkansas by the State Board of Nursing
  • Strong interpersonal and communication skills, flexible, ability to independently problem solve
  • Must possess strong leadership and mentoring abilities
• Preferred Qualifications:
  • Master's Degree in Nursing (MSN)
  • At least 5 years of nursing experience, and 3 years of nursing inpatient management/leadership experience (3 years of acute psychiatry experience)
  • Scheduling for inpatient, knowledge and skill to interpret and apply clinical inpatient attendance policies

Job Requirements

• Responsible for leading, managing and mentoring 90+ inpatient staff
• Reports to the BHSL Senior Director of Nursing and is part of a team that supports the daily operations of the BHSL Adult Inpatient Unit and the Interventional Psychiatry Hospital-Based Outpatient Department
• Identifies problems impacting patient care activities and assists in the ongoing evaluation of the unit's goals for patient care
• Attends meetings and participates on various BHSL and hospital committees
• Part of a team that ensures adherence to UAMS standards of patient care
• May be fitted for, capable of donning and performing routine tasks in personal protective equipment to include N95 masks, Powered Air Purifying Respirators (PAPR) or Controlled Air Purifying Respirators (CAPR)
• Must successfully complete a UAMS-sponsored conflict management training (currently Level 2 & 3 Vistelar) to identify, prevent, and mitigate disruptive behaviors using methods such as non-escalation, de-escalation, personal protection from physical assaults, and physical alternatives within 6 months of hire

Pre-employment Screening Requirements

• Adult Maltreatment
• Annual TB Screening
• Child Maltreatment
• Criminal Background Check
• Substance Abuse Testing

Physical Activity Requirements

• Constant Physical Activity: Hearing, Standing, Talking, Walking
• Frequent Physical Activity: Manipulate items with fingers, including keyboarding, Sitting
• Occasional Physical Activity: Kneeling, Lifting, Pulling, Pushing

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