Clinical Services Assistant

Job Summary

Assists clinician(s) in providing coordinated services & case management for adult clients with mental health and/or substance abuse issues. All employees in this position are considered “Essential Employees” and may be required to provide mandated shift coverage for programming needs.

Key Responsibilities

• Provides direct care, under the supervision of a licensed/credentialed clinician, by co-leading therapy groups and performing assigned case management activities to assist in achieving established client outcomes.
• Provides basic counseling to help decrease the client’s anxiety and to assure continuity of care.
• Prepares for and facilitates psychoeducational group sessions, social skill building, community meetings, and other therapeutic activities.
• Implements established behavioral management plans for a program or for individual clients.
• Supports client’s agreement with and adherence to the plan, implements rewards and consequences, and provides appropriate counseling support to patients/families to meet established goals of the plan.
• Performs required safety checks as per the established cadence of the program.
• Maintains appropriate paperwork per policy; transcribes medications per policy; maintains medication counts, including controlled substances; obtains vital signs; consults with nursing and medical staff as needed.
• Observes clients and communicates to the Treatment Team (clinician, medical team, supervisors, nursing team) as to the effectiveness of the Treatment Plan. Documents client/family responses as well as that of collateral contacts.
• Identifies variances and contributes suggestions to the revision of the Treatment Plan as needed.
• Initiates further interventions as determined by the Treatment Team.
• Utilizes community resources and makes appropriate referrals in support of client’s Treatment Plan and the continuing care plans post discharge.
• Aids in transportation arrangements, as approved by the Program Manager, for clients to attend program and meet aspects of their Treatment Plan that can’t be met on site.
• Connects with area resources through service, health, and employment agencies, professional groups, committees, and consortiums to acquire comprehensive knowledge of services available for clients.
• Participates in treatment conferences, staff meetings, and in-service training to support the provision of high quality client care.

Qualifications

• Associates in Drug and Alcohol Recovery Counseling (DARC), Human Services, or related field
• Bachelor's Degree in Social Work, Psychology, or related field is preferred
• Two (2) years of experience in a behavioral health or substance abuse setting is preferred
• Knowledge of Alcoholics (or Narcotics) Anonymous 12-Step Program is preferred
• Valid driver's license
• Valid CPR, Crisis Prevention Institute (CPI) & First Aid training certifications are preferred

Benefits

• Medical and dental benefits
• 401(k) plan with employer match
• Generous paid time off with accrual starting on the date of hire, including seven paid holidays
• Additional voluntary benefits as well as employee discount programs