Clinical Service Trainer

About the role

As a Clinical Services Trainer, you will help ensure the quality and consistency of cardiac monitoring services by training and developing Analysis Technicians responsible for reviewing ECG data from Baxter's remote patient monitoring technologies. You will partner closely with Clinical Services Trainers, Clinical Services Managers, Electrophysiology Mentors, and Clinical Quality leadership to onboard new technicians, support continuing education initiatives, and uphold ECG interpretation and reporting standards across the organization.

Responsibilities

• Deliver training programs for newly hired Analysis Technicians on ECG interpretation, cardiac event identification, and proprietary analysis software platforms.
• Support the transition of newly trained Analysis Technicians into on-the-job training with Electrophysiology Mentors (EPMs).
• Administer and evaluate competency assessments, qualification testing, and promotion-related evaluations for Analysis Technicians.
• Conduct virtual and in-person ECG interpretation assessments for external candidates to validate clinical qualifications and job readiness.
• Develop, update, and implement clinical training materials, educational content, and continuing education programs in partnership with Clinical Quality leadership.
• Review complex arrhythmias and cardiac events, providing guidance and confirmation of findings that meet notification criteria.
• Partner with Clinical Services Managers and Electrophysiology Mentors to provide targeted training, coaching, and performance improvement support for technicians.
• Assist with quality review activities by evaluating completed cardiac monitoring reports and providing feedback aligned with established reporting standards.

Requirements

• High school diploma or equivalent.
• CRAT (Certified Rhythm Analysis Technician) or CCT (Certified Cardiographic Technician) certification.
• 1-3 years of experience as a Holter, Event, or Telemetry Technician.
• Advanced ECG interpretation experience, including identification of complex arrhythmias and cardiac events.
• Working knowledge of Cardiology, Electrophysiology, and physiology as it relates to cardiac monitoring and ECG reporting.
• Experience administering, documenting, or evaluating clinical workflows, reporting standards, or quality-related activities.
• Proficiency using computer systems, software applications, and electronic clinical documentation tools.

Pay

This position has a base salary range of $80,000.00 to $110,000.00. The actual salary rate may vary based on relevant skills, experience, time in the role, business line, and geographic location.

Applicants must be authorized to work for any employer in the U.S. Baxter is unable to sponsor or take over sponsorship of an employment visa at this time.

Benefits

• Medical and dental coverage starting on day one.
• Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident.
• Employee Stock Purchase Plan (ESPP) with the ability to purchase company stock at a discount.
• 401(k) Retirement Savings Plan (RSP) with employee contributions and company matching.
• Flexible Spending Accounts.
• Educational assistance programs.
• Paid holidays and paid time off ranging from 20 to 35 days based on length of service.
• Family and medical leaves of absence, and paid parental leave.
• Commuting benefits.
• Employee Discount Program.
• Employee Assistance Program (EAP).
• Childcare benefits.