CLINICAL SERVICE DIRECTOR

About the role

At CenterLight Healthcare Systems, we believe healthcare should be coordinated, compassionate, and centered around the whole person. As a Clinical Service Director (CSD), you will provide leadership for interdisciplinary healthcare teams while helping older adults remain safe and independent in their communities.

Responsibilities

Clinical & Operational Leadership

• Provide leadership and oversight for Interdisciplinary Team (IDT) operations and participant outcomes.
• Direct and support clinical and operational managers across multiple service lines.
• Ensure development and evaluation of participant-centered care plans.
• Monitor operational, quality, and clinical performance metrics.
• Collaborate with organizational leaders to enhance care delivery processes.

Quality & Regulatory Excellence

• Ensure clinical documentation is accurate and compliant.
• Lead quality improvement initiatives and support regulatory compliance readiness.
• Oversee incident investigations and participant concerns.
• Conduct audits and reviews to promote compliance.

Team Leadership & Development

• Mentor, coach, and develop interdisciplinary leaders and staff.
• Foster a culture of accountability, collaboration, innovation, and excellence.

Requirements

• Active and unrestricted RN license in New York State.
• Bachelor of Science in Nursing (BSN).
• Minimum 3 years recent acute care nursing experience.
• Experience working with elderly populations in PACE, MLTC, CHHA, or similar settings.
• Demonstrated leadership experience.

Qualifications

• 2–3 years supervisory or management experience.
• PACE experience.
• Bilingual skills.
• Experience leading interdisciplinary healthcare teams.

Benefits

• 28 Paid Time Off (PTO) days annually
• 9 Paid Holidays
• 403(b) Retirement Plan with employer contributions
• Transit and commuter benefits
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA) and Health Reimbursement Account (HRA) options
• Medical, Dental, and Vision Coverage
• Employee Assistance Program (EAP)
• Gym reimbursement up to $400 annually
• Tuition reimbursement up to $5,250 annually
• Leadership development opportunities
• Relias learning platform with continuing education resources

Pay

Salary: $135,000.00 – $145,000.00 annually

Schedule

Monday–Friday, 8:30 AM – 5:30 PM. Hybrid work schedule with one remote workday per week after successful completion of training.