Clinical Secretary II - Intensive Care Unit * Days - Resource

General Summary

The Clinical Secretary II functions as the focal communication point in the department and is responsible for all clerical and receptionist activities. The Clinical Secretary II also monitors the cardiac telemetry screens for changes in rate and rhythm and responds appropriately.

Requirements

• High School diploma or GED required.
• Minimum one year work experience in hospital or business setting-preferred.
• Typing, word processing, data entry experience required.
• Proficiency with medical terminology-preferred.
• Excellent customer service skills and communication skills (oral and written) required.
• Able to organize, prioritize and perform duties in an independent manner with little supervision required.
• Able to adjust to constant changing working situations required.
• Competence in basic cardiac dysrhythmia interpretation required, will train.

Essential Functions And Responsibilities

• MEDICAL RECORD—Maintain the integrity of each patient’s medical record.
• COMMUNICATION—communicating orders and information to other departments via the appropriate method (phone, fax, pneumatic tube system, computer message); scheduling procedures with outside agencies; initiating appropriate forms for admission, discharge, transfer and consultation for use by other healthcare team members; placing orders for special equipment and supplies; processing charges and credits for ordered supplies and equipment; and continually reviewing unprocessed orders.
• PATIENT INFORMATION COORDINATION—Maintain current patient information to facilitate efficient and safe patient care delivery.
• RECEPTIONIST—Assist internal and external customers who enter or call the department.
• CARDIAC MONITORING—Monitor cardiac telemetry screens for changes in rate and rhythm and respond appropriately.
• WORK STATION—Maintain a clean, safe and efficient workstation for all members of the healthcare team to facilitate flow of patient care activities; maintaining adequate quantities of forms, supplies, and equipment; and maintaining equipment in the proper working order.
• MISCELLANEOUS—Perform other tasks as assigned by the Registered Nurse in charge to facilitate department efficiency. Participate on department or hospital committees as requested. Attend and participate in inservices and meetings related to job description. Demonstrate flexibility in staffing patterns and resolution of staffing conflicts. Participate in temporary assignment measures, including floating to other departments and working various shifts.