Clinical Scheduler

About the Role

A clinic scheduler at The START Center plays a vital role in ensuring smooth operations and excellent patient care.

Key Responsibilities

• Appointment Coordination: Schedule and manage patient appointments, imaging, and procedures.
• Patient Communication: Handle inquiries, confirm appointments, and send reminders to minimize no-shows.
• Record Management: Maintain accurate patient records and update scheduling systems.
• Insurance Coordination: Verify insurance coverage and assist with billing processes.
• Staff Collaboration: Work closely with healthcare professionals to optimize schedules and avoid conflicts.
• Customer Service: Provide information about the clinic's policies and assist patients with any concerns.
• Compliance: Adhere to HIPAA regulations and ensure confidentiality of patient information.

Skills and Qualifications

• Strong organizational and multitasking abilities.
• Excellent communication and customer service skills.
• Familiarity with medical terminology and scheduling software.
• Attention to detail and ability to handle sensitive information.

Requirements

• High school graduate or equivalent.
• Medical Office experience with terminology and EMR preferred.