Clinical Sales Support (NY, NJ, PA)
Straumann Group · Newark, NJ · 1 mo ago
Business Development$90k–$100k/yrFull-time
We need to output HTML fragment with sections: Use for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content.
We have Position Summary (maybe "About the role") content: "The Clinical Support Specialist provides clinical demonstration, instruction, training, and ongoing support for Straumann BLX and zygomatic solutions in a formal education environment as well as small group or individual presentations in a clinical setting. The CSS will provide instruction based on the indications for use (IFUs) for both surgical and restorative workflows, digital solutions and overdenture procedures. This role also provides support for new products as well as clinical troubleshooting. This position is field-based and may require significant travel (up to 70%) depending on territory needs."
That's about the role.
Responsibilities: list of duties. We have bullet points under "Job Responsibilities" with subheadings: Clinical Education & Support, Account & Practice Integration Support, Communication, Reporting & Best Practices, Collaboration & Cross-Functional Engagement. We need to extract each bullet as list items. The text includes paragraphs with sentences; we can treat each bullet as a list item. We'll need to preserve all substantive info.
We need to avoid repeating job title as heading. No Job ID etc.
We need to include Pay section if salary is given: "Salary: $90,000-100,000/Annually. The final pay for this position will vary based on geographic location and candidate experience relative to what the company reasonably anticipates for this position." That's specific enough to include Pay.
Benefits: there is a paragraph about benefits: "Whether you’re looking to build your career, improve your health, or brighten your SMILE, we offer generous benefits to help you achieve your goals. Very Competitive total compensation plans (some positions include discretionary bonus, or Performance Share Units). A 401(K) plan to help you plan for your future with an employer match Great health, dental and vision insurance packages to fit your needs to ensure you’re happy and healthy. Straumann contributes a healthy portion towards employees’ premium. Generous PTO allowance - plenty of time to recharge those batteries!" That's benefits.
Schedule: maybe not explicitly given besides travel up to 70% but that's about travel not schedule. No explicit schedule like full-time, part-time. So we should not create Schedule section.
Qualifications: Minimum Qualifications and Preferred Qualifications. We can combine into Requirements? The instruction: Use headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to decide where to put qualifications vs requirements vs skills. Typically Minimum Qualifications = Requirements, Preferred Qualifications = Qualifications? But we have both. We could put Minimum Qualifications under Requirements, Preferred Qualifications under Qualifications. Skills: we have a list of skills under Preferred Qualifications (communication, organizational, etc). Could also put under Skills. But we need to avoid duplication. Let's parse:
Minimum Qualifications:
- RDH, CDT or Dental Assistant certification accepted.
- 5+ years of clinical experience in a dental environment; dental implant experience strongly preferred.
Preferred Qualifications:
- Bachelor’s degree in Business, Marketing, Communication, Dental Science, or related field preferred.
- Dental laboratory experience or CDT accreditation is beneficial.
- Experience in treatment planning and case planning.
- Experience in DSOs or high-volume implant practices.
- Understanding of FDA Quality System Regulations, ISO Standards (ISO 13485), SOPs, and QSR compliance.
- Strong interpersonal, verbal, and written communication skills.
- Ability to work independently, manage multiple priorities, and perform under deadline pressure.
- Strong organizational and planning skills with high attention to detail.
- Demonstrated ability to educate group audiences and individuals effectively.
- Ability to work with diverse customer groups—clinical and non-clinical.
- Strategic thinking and strong business acumen.
- Proficiency in Microsoft Office Suite.
- Demonstration of a player-learner mindset and willingness to adopt new digital tools and workflows.
We could treat the Preferred Qualifications as Qualifications section, and the skills (communication, organizational, etc.) as Skills section. But many of those are also skills. However we need to avoid thin sections. Perhaps combine Qualifications and Skills into one? But the instruction says we can use those headings if content exists. We have content for both.
We could put Minimum Qualifications under Requirements, Preferred Qualifications under Qualifications, and then extract the skill-based items (communication, organizational, etc.) into Skills. However many of the Preferred Qualifications are skill-based; we could still keep them under Qualifications and not create a separate Skills section to avoid thin sections. But we have enough content for Skills as well (communication, organizational, planning, education, diverse groups, strategic thinking, business acumen, MS Office, player-learner mindset). That's substantive.
Thus we can have:
- About the role (position summary)
- Responsibilities (list)
- Requirements (minimum qualifications)
- Qualifications (preferred qualifications)
- Skills (maybe we could extract a subset but risk duplication). Could we instead put all preferred qualifications under Qualifications and not have Skills? The instruction says prefer a few substantive sections over many thin ones. Having both Qualifications and Skills may be thin if we split. But we have enough for each.
Let's see: Qualifications (preferred) includes education, experience, regulatory knowledge. Skills includes interpersonal, communication, organizational, etc. Both are substantive.
Thus we will include:
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content.
We have Position Summary (maybe "About the role") content: "The Clinical Support Specialist provides clinical demonstration, instruction, training, and ongoing support for Straumann BLX and zygomatic solutions in a formal education environment as well as small group or individual presentations in a clinical setting. The CSS will provide instruction based on the indications for use (IFUs) for both surgical and restorative workflows, digital solutions and overdenture procedures. This role also provides support for new products as well as clinical troubleshooting. This position is field-based and may require significant travel (up to 70%) depending on territory needs."
That's about the role.
Responsibilities: list of duties. We have bullet points under "Job Responsibilities" with subheadings: Clinical Education & Support, Account & Practice Integration Support, Communication, Reporting & Best Practices, Collaboration & Cross-Functional Engagement. We need to extract each bullet as list items. The text includes paragraphs with sentences; we can treat each bullet as a list item. We'll need to preserve all substantive info.
We need to avoid repeating job title as heading. No Job ID etc.
We need to include Pay section if salary is given: "Salary: $90,000-100,000/Annually. The final pay for this position will vary based on geographic location and candidate experience relative to what the company reasonably anticipates for this position." That's specific enough to include Pay.
Benefits: there is a paragraph about benefits: "Whether you’re looking to build your career, improve your health, or brighten your SMILE, we offer generous benefits to help you achieve your goals. Very Competitive total compensation plans (some positions include discretionary bonus, or Performance Share Units). A 401(K) plan to help you plan for your future with an employer match Great health, dental and vision insurance packages to fit your needs to ensure you’re happy and healthy. Straumann contributes a healthy portion towards employees’ premium. Generous PTO allowance - plenty of time to recharge those batteries!" That's benefits.
Schedule: maybe not explicitly given besides travel up to 70% but that's about travel not schedule. No explicit schedule like full-time, part-time. So we should not create Schedule section.
Qualifications: Minimum Qualifications and Preferred Qualifications. We can combine into Requirements? The instruction: Use headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to decide where to put qualifications vs requirements vs skills. Typically Minimum Qualifications = Requirements, Preferred Qualifications = Qualifications? But we have both. We could put Minimum Qualifications under Requirements, Preferred Qualifications under Qualifications. Skills: we have a list of skills under Preferred Qualifications (communication, organizational, etc). Could also put under Skills. But we need to avoid duplication. Let's parse:
Minimum Qualifications:
- RDH, CDT or Dental Assistant certification accepted.
- 5+ years of clinical experience in a dental environment; dental implant experience strongly preferred.
Preferred Qualifications:
- Bachelor’s degree in Business, Marketing, Communication, Dental Science, or related field preferred.
- Dental laboratory experience or CDT accreditation is beneficial.
- Experience in treatment planning and case planning.
- Experience in DSOs or high-volume implant practices.
- Understanding of FDA Quality System Regulations, ISO Standards (ISO 13485), SOPs, and QSR compliance.
- Strong interpersonal, verbal, and written communication skills.
- Ability to work independently, manage multiple priorities, and perform under deadline pressure.
- Strong organizational and planning skills with high attention to detail.
- Demonstrated ability to educate group audiences and individuals effectively.
- Ability to work with diverse customer groups—clinical and non-clinical.
- Strategic thinking and strong business acumen.
- Proficiency in Microsoft Office Suite.
- Demonstration of a player-learner mindset and willingness to adopt new digital tools and workflows.
We could treat the Preferred Qualifications as Qualifications section, and the skills (communication, organizational, etc.) as Skills section. But many of those are also skills. However we need to avoid thin sections. Perhaps combine Qualifications and Skills into one? But the instruction says we can use those headings if content exists. We have content for both.
We could put Minimum Qualifications under Requirements, Preferred Qualifications under Qualifications, and then extract the skill-based items (communication, organizational, etc.) into Skills. However many of the Preferred Qualifications are skill-based; we could still keep them under Qualifications and not create a separate Skills section to avoid thin sections. But we have enough content for Skills as well (communication, organizational, planning, education, diverse groups, strategic thinking, business acumen, MS Office, player-learner mindset). That's substantive.
Thus we can have:
- About the role (position summary)
- Responsibilities (list)
- Requirements (minimum qualifications)
- Qualifications (preferred qualifications)
- Skills (maybe we could extract a subset but risk duplication). Could we instead put all preferred qualifications under Qualifications and not have Skills? The instruction says prefer a few substantive sections over many thin ones. Having both Qualifications and Skills may be thin if we split. But we have enough for each.
Let's see: Qualifications (preferred) includes education, experience, regulatory knowledge. Skills includes interpersonal, communication, organizational, etc. Both are substantive.
Thus we will include:
About the role
...
Responsibilities
- ... each bullet
Requirements
- RDH, CDT or Dental Assistant certification accepted.
- 5+ years of clinical experience in a dental environment; dental implant experience strongly preferred.
Qualifications
- Bachelor’s degree in Business, Marketing, Communication, Dental Science, or related field preferred.
- Dental laboratory experience or CDT accreditation is beneficial.
- Experience in treatment planning and case planning.
- Experience in DSOs or high-volume implant practices.
- Understanding of FDA Quality System Regulations, ISO Standards (ISO 13485), SOPs, and QSR compliance.
Skills
- Strong interpersonal, verbal, and written communication skills.
- Ability to work independently, manage multiple priorities, and perform under deadline pressure.
- Strong organizational and planning skills with high attention to detail.
- Demonstrated ability to educate group audiences and individuals effectively.
- Ability to work with diverse customer groups—clinical and non-clinical.
- Strategic thinking and strong business acumen.
- Proficiency in Microsoft Office Suite.
- Demonstration of a player-learner mindset and willingness to adopt new digital tools and workflows.
Benefits
Whether you’re looking to build your career, improve your health, or brighten your SMILE, we offer generous benefits to help you achieve your goals. Very Competitive total compensation plans (some positions include discretionary bonus, or Performance Share Units). A 401(K) plan to help you plan for your future with an employer match Great health, dental and vision insurance packages to fit your needs to ensure you’re happy and healthy. Straumann contributes a healthy portion towards employees’ premium. Generous PTO allowance - plenty of time to recharge those batteries!
Pay
Salary: $90,000-100,000/Annually. The final pay for this position will vary based on geographic location and candidate experience relative to what the company reasonably anticipates for this position.
We should not include Schedule. We need to ensure we didn't include boilerplate like "The responsibilities listed herein are not intended to be a comprehensive list..." etc. That's boilerplate; we should remove. Also remove "Work Environment" maybe? It's not a heading we need; but we could incorporate travel info into About the role? Already have travel mention. The Work Environment section: "Field-based role requiring frequent travel (up to ~70%).Work involves supporting multiple partners, clinics, and stakeholders.General physical demands of clinical/training environments; no unusual requirements". This is somewhat redundant with About the role travel mention. Could include in About the role or maybe as a separate section? But we already have travel in About the role. We could incorporate that sentence into About the role to preserve info. However we must not repeat. We'll add to About the role: "This position is field-based and may require significant travel (up to 70%) depending on territory needs." Already there. The Work Environment adds "Field-based role requiring frequent travel (up to ~70%).Work involves supporting multiple partners, clinics, and stakeholders.General physical demands of clinical/training environments; no unusual requirements." We could add the latter part about supporting multiple partners, clinics, and stakeholders and physical demands. That's substantive. Let's incorporate into About the role after the travel sentence. Thus About the role paragraph: combine Position Summary and Work Environment details. Let's craft: "The Clinical Support Specialist provides clinical demonstration, instruction, training, and ongoing support for Straumann BLX and zygomatic solutions in a formal education environment as well as small group or individual presentations in a clinical setting. The CSS will provide instruction based on the indications for use (IFUs) for both surgical and restorative workflows, digital solutions and overdenture procedures. This role also provides support for new products as well as clinical troubleshooting. This position is field-based and may require significant travel (up to 70%) depending on territory needs. Work involves supporting multiple partners, clinics, and stakeholders. General physical demands of clinical/training environments apply; no unusual requirements." Now Responsibilities: need to extract each bullet from the text. Original responsibilities text: "Clinical Education & SupportProvide clinical demonstrations and instruction on Straumann products, including indications for use (IFUs), features, and clinical benefits.Deliver in-service education for new and existing customers to increase product satisfaction and successful adoption.Offer ongoing chairside and virtual support for doctors and clinical teams, including restorative workflows, digital workflows, and treatment planning.Support first surgeries and clinical implementations for Straumann BLX and zygomatic systems, either independently or in coordination with a TM.Facilitate clinical use of new products and enhancements and gather feedback to share key learnings and best practices.Account & Practice Integration SupportWork with Territory Managers to ensure DSO clinics receive appropriate service, training, and clinical support.Coordinate and ensure proper rollout of new products and solutions across assigned DSO accounts.Routinely co-travel with Territory Managers to provide coaching and support to clinical teams.Introduce, promote, and increase utilization of Straumann Group products within customer facilities.Identify opportunities to increase share of wallet and expand product usage.Communication, Reporting & Best PracticesProvide clear and consistent feedback from clinics to the DSO Customer Success Management (CSM) team and leadership.Share best practices for product usage, practice integration, and clinical workflows.Participate in quarterly sales calls to update teams on strategy, product launches, and clinical updates.Represent Straumann Group at the DSO’s annual conference.Collaboration & Cross-Functional EngagementDiscuss treatment plans and restorative options with doctors to support optimal outcomes.Work collaboratively with Marketing on training materials, presentations, and educational content.Other duties as assigned." We need to split into sensible list items. Could combine each sentence under each heading as separate items, but we can also keep headings as part of items? Better to produce list items each representing a duty. Let's parse: Clinical Education & Support: - Provide clinical demonstrations and instruction on Straumann products, including indications for use (IFUs), features, and clinical benefits. - Deliver in-service education for new and existing customers to increase product satisfaction and successful adoption. - Offer ongoing chairside and virtual support for doctors and clinical teams, including restorative workflows, digital workflows