Jobs · Business Development · New Jersey

Clinical Sales Support (NY, NJ, PA)

Straumann Group · Edison, NJ · 1 mo ago
Business Development$90k–$100k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes Position Summary, Job Responsibilities, Minimum Qualifications, Preferred Qualifications, Salary, Benefits. Also Work Environment maybe but not required if not specific? It says "Work Environment Field-based role requiring frequent travel (up to ~70%)." That's schedule/travel info. Should we include Schedule section? The rule: include a section ONLY when posting has real, specific content for it. Travel up to 70% is specific. So we could have a Schedule section with that. Benefits: they list benefits: Very Competitive total compensation plans (some positions include discretionary bonus, or Performance Share Units). A 401(K) plan... Great health, dental and vision insurance... Straumann contributes a healthy portion towards employees’ premium. Generous PTO allowance... So we can include Benefits section. Pay: Salary: $90,000-100,000/Annually. Also note final pay varies based on location and experience. That's specific enough for Pay section. We must not repeat job title as heading. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections to include based on content. We have Position Summary -> could be About the role. Job Responsibilities -> Responsibilities. Minimum Qualifications -> Requirements? Or Qualifications. We have Minimum Qualifications and Preferred Qualifications. Could combine into Requirements (minimum) and Qualifications (preferred) or Skills. The instruction: use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map. We have Minimum Qualifications (RDH, CDT or Dental Assistant certification accepted; 5+ years clinical experience; dental implant experience strongly preferred). That's Requirements. Preferred Qualifications (Bachelor’s degree... etc.) could be Qualifications. Skills: maybe we can extract from Preferred Qualifications: Strong interpersonal, verbal, written communication skills; ability to work independently; strong organizational skills; demonstrated ability to educate; ability to work with diverse groups; strategic thinking; proficiency in MS Office; demonstration of player-learner mindset. Those are skills. Could put them under Skills. But we also have other content like Work Environment (travel) -> Schedule. Benefits -> Benefits. Pay -> Pay. We must not create sections with filler text. Ensure each section has substantive content. We need to output only HTML fragment, no /, no markdown. Let's craft:

About the role

Position Summary The Clinical Support Specialist provides clinical demonstration, instruction, training, and ongoing support for Straumann BLX and zygomatic solutions in a formal education environment as well as small group or individual presentations in a clinical setting. The CSS will provide instruction based on the indications for use (IFUs) for both surgical and restorative workflows, digital solutions and overdenture procedures. This role also provides support for new products as well as clinical troubleshooting. This position is field-based and may require significant travel (up to 70%) depending on territory needs.

But note we already have travel in Schedule maybe; but we can keep summary without travel? The summary includes travel mention; but we might move travel to Schedule. However we should not duplicate. The summary includes travel mention; we could keep it there but then Schedule would be duplicate. Better to keep summary without travel? But we must preserve all substantive information; we cannot remove travel mention if it's in summary. However we could keep it in summary and not have a separate Schedule section, or we could keep Schedule and remove travel from summary? The rule: Preserve ALL substantive information; do NOT invent or summarize away detail. So we cannot remove the travel mention from summary if it's there. But we could keep it in summary and also have Schedule section that repeats? That would be duplication, which is not prohibited but maybe not ideal. However we could keep summary as is and not have Schedule section, because travel info is already there. But the instruction says include a section ONLY when posting has real, specific content for it — never emit a heading followed by filler/placeholder text. It doesn't forbid having travel info in About the role. So we could omit Schedule section. But we have a separate Work Environment sentence later: "Work Environment Field-based role requiring frequent travel (up to ~70%).Work involves supporting multiple partners, clinics, and stakeholders.General physical demands of clinical/training environments; no unusual requirements". That's also travel info. So travel appears twice. We could keep that in About the role or maybe we could create a Schedule section with that info and remove from summary? But we cannot remove from summary because we must preserve all substantive information. However we could keep it in both places; duplication is not prohibited but might be considered redundant. The instruction didn't forbid duplication, just said preserve all substantive information; not to invent or summarize away detail. Duplication preserves detail, but might be considered unnecessary. However it's safer to keep the information once. We could decide to put travel info in Schedule section and keep summary without travel mention? But we would be removing travel mention from summary, which is removing substantive information. Not allowed. Thus we need to keep travel mention somewhere; we can keep it in summary and also have Schedule section that repeats? That would be preserving the info (still there) but also adding duplicate. Might be okay but could be considered unnecessary. However the instruction says "Prefer a few substantive sections over many thin ones." Duplicate sections might be considered thin? Not sure. Better to keep travel info in About the role and not create a separate Schedule section, because we already have that info there. Then we don't need Schedule heading. Thus sections: About the role, Responsibilities, Requirements (minimum qualifications), Qualifications (preferred qualifications), Skills (maybe extract from preferred qualifications), Benefits, Pay. We need to ensure we don't create sections with filler like "commensurate with experience". We have specific content. Now extract content. About the role: Use the Position Summary paragraph exactly as given (maybe we can keep it as is). It includes travel mention. Responsibilities: List the bullet points under Job Responsibilities. We need to convert to
  • . The responsibilities are grouped under headings: Clinical Education & Support, Account & Practice Integration Support, Communication, Reporting & Best Practices, Collaboration & Cross-Functional Engagement, Other duties as assigned. Also note the sentence: "The responsibilities listed herein are not intended to be a comprehensive list...". That's a disclaimer; we should preserve it? It's substantive but maybe boilerplate? It's not cookie/navigation/legal/EEO etc. It's a disclaimer about responsibilities; we should keep it. It's not a list item but a paragraph. We'll output a
      with items for each responsibility bullet. The bullet points are lines starting with capital letters? Let's extract: Clinical Education & Support - Provide clinical demonstrations and instruction on Straumann products, including indications for use (IFUs), features, and clinical benefits. - Deliver in-service education for new and existing customers to increase product satisfaction and successful adoption. - Offer ongoing chairside and virtual support for doctors and clinical teams, including restorative workflows, digital workflows, and treatment planning. - Support first surgeries and clinical implementations for Straumann BLX and zygomatic systems, either independently or in coordination with a TM. - Facilitate clinical use of new products and enhancements and gather feedback to share key learnings and best practices. Account & Practice Integration Support - Work with Territory Managers to ensure DSO clinics receive appropriate service, training, and clinical support. - Coordinate and ensure proper rollout of new products and solutions across assigned DSO accounts. - Routinely co-travel with Territory Managers to provide coaching and support to clinical teams. - Introduce, promote, and increase utilization of Straumann Group products within customer facilities. - Identify opportunities to increase share of wallet and expand product usage. Communication, Reporting & Best Practices - Provide clear and consistent feedback from clinics to the DSO Customer Success Management (CSM) team and leadership. - Share best practices for product usage, practice integration, and clinical workflows. - Participate in quarterly sales calls to update teams on strategy, product launches, and clinical updates. - Represent Straumann Group at the DSO’s annual conference. Collaboration & Cross-Functional Engagement - Discuss treatment plans and restorative options with doctors to support optimal outcomes. - Work collaboratively with Marketing on training materials, presentations, and educational content. - Other duties as assigned. Then after that: "The responsibilities listed herein are not intended to be a comprehensive list of the duties and responsibilities of the position. The duties and responsibilities may change without notice." We'll put that as a

      after the list. Requirements (minimum qualifications): We'll list as

      • . Content: - RDH, CDT or Dental Assistant certification accepted. - 5+ years of clinical experience in a dental environment; dental implant experience strongly preferred. We could also include "Minimum Qualifications" heading but we are using Requirements heading. Qualifications (preferred qualifications): We'll list as
        • . Content: - Bachelor’s degree in Business, Marketing, Communication, Dental Science, or related field preferred. - Dental laboratory experience or CDT accreditation is beneficial. - Experience in treatment planning and case planning. - Experience in DSOs or high-volume implant practices. - Understanding of FDA Quality System Regulations, ISO Standards (ISO 13485), SOPs, and QSR compliance. - Strong interpersonal, verbal, and written communication skills. - Ability to work independently, manage multiple priorities, and perform under deadline pressure. - Strong organizational and planning skills with high attention to detail. - Demonstrated ability to educate group audiences and individuals effectively. - Ability to work with diverse customer groups—clinical and non-clinical. - Strategic thinking and strong business acumen. - Proficiency in Microsoft Office Suite. - Demonstration of a player-learner mindset and willingness to adopt new digital tools and workflows. But note some of these are skills; we might split into Skills section. However we have a Skills heading available. We could put interpersonal, communication, organizational, etc. under Skills. But the instruction says we can use Skills heading. Might be better to separate: Qualifications for education/experience, Skills for abilities. Thus Qualifications (preferred qualifications) could focus on education/experience: Bachelor’s degree, Dental laboratory experience or CDT accreditation, Experience in treatment planning and case planning, Experience in DSOs or high-volume implant practices, Understanding of FDA QSR, ISO Standards, etc. Skills: Strong interpersonal, verbal, and written communication skills; Ability to work independently, manage multiple priorities, perform under deadline pressure; Strong organizational and planning skills with high attention to detail; Demonstrated ability to educate group audiences and individuals effectively; Ability to work with diverse customer groups—clinical and non-clinical; Strategic thinking and strong business acumen; Proficiency in Microsoft Office Suite; Demonstration of a player-learner mindset and willingness to adopt new digital tools and workflows. We need to ensure we don't lose any content. Now Benefits: Extract from benefits paragraph: "Very Competitive total compensation plans (some positions include discretionary bonus, or Performance Share Units). A 401(K) plan to help you plan for your future with an employer match Great health, dental and vision insurance packages to fit your needs to ensure you’re happy and healthy. Straumann contributes a healthy portion towards employees’ premium. Generous PTO allowance - plenty of time to recharge those batteries!" We need to preserve all. We'll make a
          • for each benefit item. Pay: Salary: $90,000-100,000/Annually. Also note: "The final pay for this position will vary based on geographic location and candidate experience relative to what the company reasonably anticipates for this position." We'll include that as a

            maybe. Now About the role: We'll include the Position Summary paragraph exactly as given. It includes travel mention. We'll keep it as a

            . Now ensure we don't include any boilerplate like cookie/navigation/legal/EEO etc. There's a line: "Please understand that we do not need external support by recruiting agencies

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