Clinical Resource Nurse - Emergency Department

About the role

Responsible for providing clinical support in the Emergency Department at Houston Methodist Willowbrook Hospital. Works in collaboration with physicians, healthcare providers, and patients to ensure efficient patient flow and high-quality care.

Responsibilities

• Develops strong relationships with physicians and healthcare providers to assure effective communication in patient care.
• Serves as a liaison between ancillary departments, clinicians, physicians, and patients to ensure efficient patient flow for service line patients.
• Functions as a subject matter expert consultant to interprofessional team members through provision of advanced assessment skills for care.
• Serves as a patient advocate in preventing/resolving ethical issues. Facilitates interventions to relieve the patient’s/family spiritual distress.
• Contributes to improving nurse satisfaction/engagement by serving as a role model and mentor, coaching staff in effective verbal, non-verbal and written communication, which includes active listening, and facilitating teamwork with RNs, non-licensed and interprofessional staff.

Requirements

• Three years experience with direct clinical nursing patient care in an acute care or specialty setting.
• Leadership, Charge or Coordinator experience.

Qualifications

• Bachelor’s degree or higher from an accredited school of nursing.

Skills

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.
• Strong psychosocial assessment and clinical skills.
• Demonstrates an effective community resource knowledge base and the judgment/ability to effectively select and coordinate available resources, including referrals to regulatory agencies.
• Embodies the behaviors associated with the Leadership, Art and Science of Nursing (identified in Duties and Responsibilities) at the Proficient level according to Benner’s model of clinical practice.
• Able to work independently; possess organization/time management and prioritization skills.

Benefits

• Not specified.

Pay

• Not specified.

Schedule

• Evening shift.