Clinical Research Technician

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.

About the role

The University of Michigan Kellogg Clinical Research Center (KCRC) and Principal Investigator, Dr. Lindsey De Lott, are seeking a motivated and organized individual for an enriching work experience at Kellogg Eye Center supporting investigator-initiated studies. This position will support research activities focused on the mechanisms and treatment of individuals with eye pain and other neuro-ophthalmic conditions.

The CRC will work with the principal investigator, clinic staff, and other research team members to accurately and efficiently carry out a range of tasks associated with a variety of neuro-ophthalmology-specific research studies, including ophthalmic testing of enrolled subjects. The ideal candidate will have a desire to gain expertise in all aspects of each project and a willingness to learn skills to extend to new projects as they come.

This role provides an excellent opportunity to gain experience and build a career, with oversight and support from the department’s research compliance specialist and the study Principal Investigator, Dr. De Lott. The ideal candidate will perform tasks and make decisions independently, consistently, and accurately, demonstrating a moderate level of expertise in all skills and abilities, resulting in high-quality work.

Responsibilities

• Screen, recruit, informed consent, and enrollment of participants according to protocol for research studies.
• Directly interact with subjects in a clinic setting, including subject interviews and administering survey instruments.
• Accurately perform a basic eye examination, including refraction.
• Schedule and coordinate participants' study visits.
• Triage simple subject issues appropriately.
• Collect and record participants' study-related data.
• Collect, process, label, store, and ship bio-specimens for clinical studies.
• Ensure comfort with clinical lab equipment and eHealth equipment.
• Ensure all study-related documentation is completed accurately, with quality, and in a timely fashion per study requirements.
• Complete data entry into both electronic and paper case report forms.
• Perform medical chart reviews.
• Assist with and complete Institutional Review Board applications, amendments, etc.
• Work collaboratively with team members.
• Complete simple study reimbursement with partners such as the Human Subjects Incentive Program (HSIP).

Requirements

For a Clinical Research Technician level position:

• Associate degree in Health Science or an equivalent combination of related education and experience.
• Minimum 1 year of directly related experience in clinical research and clinical trials, or an advanced degree in a health-related area (e.g., Health Sciences, Behavioral Sciences, Public Health, Health Care Administration, Clinical Research Administration, Social Work, Psychology, Epidemiology, Foreign MD), or minimum 3 years of human subject experience (clinical, lab, or health regulations) such as related patient care, community health and wellness, clinical information, and research.

For a Clinical Research Assistant level position:

• High school diploma or GED is necessary; Associate Degree in Health Science or an equivalent combination of related education and experience preferred.
• Directly related experience in clinical research and clinical trials is preferred but not necessary.

All levels will require:

• Professional demeanor and excellent interpersonal and communication skills.
• Experience with Microsoft Office products (e.g., Microsoft Word, Excel, PowerPoint).
• Confidence and high motivation with excellent multi-tasking and record-keeping skills.
• Outstanding organizational skills with meticulous attention to detail.
• Strong ability to work independently, exercising good judgment, with minimal supervision.
• Ability to function with diverse teams of people in a diplomatic, collaborative, and effective manner.
• Strong problem-solving skills.
• Demonstrated ability to learn and use new skills quickly and effectively.
• Able to maintain data confidentiality and participant/subject/patient privacy.
• Excellent attendance record and strong work ethic.

Qualifications

In order to succeed, the right candidate will have or be capable of obtaining independent knowledge, skills, and abilities within all 8 of the following competency domains:

• Scientific Concepts and Research Design
• Ethical Participant Safety Considerations
• Investigational Products Development and Regulation
• Clinical Study Operations (GCPs)
• Study and Site Management
• Data Management and Informatics
• Leadership and Professionalism
• Communication and Teamwork

Desired Qualifications

Clinical Research Coordinator - Technician:

• Bachelor’s Degree; Health Science field preferred or related certification.
• Experience with federally sponsored, industry-sponsored, and/or investigator-initiated research studies, including direct interaction with patients in a patient care setting or outpatient clinic.
• Experience using e-Research Regulatory Management system and MiChart, or comparable platforms.
• Experience with Electronic Data Entry/Capture (EDC).
• Experience using REDCap or similar data management systems.
• Understanding of medical terminology.
• Experience in a large, complex healthcare setting.
• Ability to effectively communicate with staff and faculty of all levels.
• Knowledge of University policies and procedures.

Clinical Research Coordinator - Assistant:

• Bachelor’s Degree, associate degree, or some college; Health Science field preferred or related certification.
• Experience with federally sponsored, industry-sponsored, and/or investigator-initiated research studies, including direct interaction with patients in a patient care setting or outpatient clinic.
• Experience using a Research Regulatory Management system and MiChart, or comparable platforms.
• Experience with Electronic Data Entry/Capture (EDC).
• Experience using REDCap or similar data management systems.
• Understanding of medical terminology.
• Experience in a large, complex healthcare setting.
• Ability to effectively communicate with staff and faculty of all levels.
• Knowledge of University policies and procedures.

Benefits

• Excellent medical, dental, and vision coverage effective on your very first day.
• 2:1 Match on retirement savings.