Clinical Research Systems & eSource Specialist

Essential Responsibilities

• Support daily use of REALTIME CTMS, eSource, and eRegulatory modules.
• Assist users with system navigation, troubleshooting, and workflow questions.
• Support implementation of new research technologies and sponsor systems.
• Participate in system testing, validation, and workflow optimization activities.
• Assist with user account management and access requests.

eSource Design and Development

• Develop and maintain protocol-specific eSource templates.
• Translate study protocols into efficient electronic workflows.
• Build visit-specific source documentation.
• Configure forms, templates, workflows, and data collection tools.
• Standardize eSource practices across research sites.
• Support quality review and refinement of eSource templates.

Clinical Research Workflow Optimization

• Evaluate coordinator workflows and identify opportunities for improvement.
• Support implementation of standardized processes across sites.
• Aid in the development of study calendars, visit schedules, and workflow tools.
• Collaborate with research operations teams to improve efficiency and compliance.

Training and Change Management

• Deliver training on REALTIME and research technology platforms.
• Develop user guides, job aids, and training materials.
• Support onboarding of new research staff.
• Aid in the transition of sites from paper source to eSource.
• Provide ongoing coaching and support to research personnel.

Sponsor System Support

• Aid with sponsor portal and system onboarding.
• Support integration of sponsor workflows into site operations.
• Maintain awareness of sponsor technology requirements.
• Aid research teams with system-related study start-up activities.

Quality and Compliance Support

• Ensure systems support protocol compliance and regulatory requirements.
• Participate in quality improvement initiatives.
• Support audit readiness and inspection preparedness.
• Aid in the development of standardized documentation practices.