Clinical Research Project Manager, COM CCTST

Duties

• Serve as a Research Navigator for the CCTST Research Central, providing investigators with a centralized point of entry for research support services and facilitating timely connection to appropriate institutional resources.
• Conduct intake, assessment, and triage of investigator requests; identify research needs; coordinate consultations; and facilitate seamless handoffs among CCTST programs, cores, and institutional partners throughout the research lifecycle.
• Manage Research Central workflows by tracking requests, monitoring progress, communicating with investigators and service providers, and ensuring timely resolution of research support requests.
• Develop, implement, and maintain operational workflows, standard operating procedures, and process improvements that enhance the efficiency, consistency, and user experience of Research Central services.
• Manage complex research and operational data, including acquisition, quality assurance, harmonization, integration, analysis, and reporting from multiple institutional data sources.
• Develop and maintain dashboards, metrics, and reports that monitor Research Central utilization, operational performance, service outcomes, investigator satisfaction, and program impact.
• Collaborate with investigators, research administrators, statisticians, informaticians, data scientists, and institutional partners to support study implementation, resource utilization, and data-informed decision making.
• Utilize data analytics and programming tools (e.g., R, Python, SQL, REDCap, Tableau/Power BI, or similar platforms) to automate workflows, improve reporting, and support continuous quality improvement initiatives.
• Identify opportunities to leverage emerging technologies, including artificial intelligence and workflow automation, to improve routing, intake, service delivery, and operational efficiency.
• Participate in strategic planning and evaluation activities for Research Central and the CCTST by contributing to new initiatives, pilot projects, and continuous improvement efforts.
• Ensure compliance with institutional policies, regulatory requirements, and data governance standards while maintaining confidentiality of research and investigator information.

Qualifications

• Bachelor’s Degree
• Nine (9) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.
• Five (5) years related experience.
• Experience in an academic or clinical setting in the area of clinical specialization.
• SoCRA or ACRP certification (considered).