Clinical Research Program Manager - Hybrid

About the role

This is an onsite position requiring a minimum of 4 days per week onsite. This role offers the opportunity to manage a disease-focused clinical research portfolio while leading a dedicated team supporting innovative, high-impact research. The ideal candidate will bring demonstrated program and people-management experience, including oversight of a disease-specific portfolio, resource prioritization, and clinical research team leadership, along with clinical research operations experience, preferably in an academic medical center setting.

Responsibilities

• Directs and manages a specified program within the clinical research operations unit, department, or division.
• Provides leadership, guidance, and direction for day-to-day clinical research operations and activities, including authority to make independent decisions regarding program operations, administration, and governance.
• Ensures compliant, efficient, and effective conduct of clinical trials within the portfolio.
• Establishes, implements, and evolves operational standards and monitors quality and progress of the program(s).
• Oversees and/or manages the assigned recognized organizational clinical research program, with authority for day-to-day operations and administration.
• May develop or expand the program; plans and implements operations; establishes governance, processes, and guidelines; coordinates activities and timelines; and organizes resources to meet objectives.
• May manage study intake, including feasibility, review and endorsement, PRMC submission, and tracking trials declined by program or department leadership.
• Identifies logistics, action items, changes, information needs, and barriers affecting study activation and coordination; participates in implementing solutions.
• May identify program participants and lead cross-functional teams supporting program administration, maintenance, or expansion.
• Collaborates with internal and external stakeholders, including departments, organizational leaders, and external agencies or organizations, to provide guidance, resolve issues, grow the program, and implement processes or solutions.
• Identifies growth and efficiency opportunities, supports strategic planning, manages study intake and feasibility, and provides recommendations or makes decisions supporting program success.
• Maintains program growth, community outreach, and stakeholder relationships.
• Researches and analyzes program performance, operations, quality assurance, and trends.
• Recommends or implements changes and provides findings to participants, stakeholders, leadership, and cross-functional teams.
• Provides clinical trial oversight, including screening, enrollment, data submission, protocol compliance, and staff training.
• Plans and supports department/program leaders during audits, including preparation and required follow-up.
• Evaluates requests for program exceptions or changes and determines responses, escalating as necessary.
• Assesses communication and training needs; develops and implements communication, education, training, onboarding, and mentorship activities.
• Provides regular updates to departments and organizational leaders, notifies stakeholders of program changes, and may develop materials with cross-functional teams.
• Partners with leadership to plan, monitor, and manage program budgets and financials and resolve or escalate issues.
• Maintains data system integrity and quality assurance in accordance with departmental standard operating procedures.
• May provide ad hoc reporting to support trend analysis, recommendations, planning, and enhancements.
• Monitors governance and compliance with local, state, and federal laws; accreditation, professional, and regulatory standards; licensure requirements; and organizational policies and procedures.
• Monitors compliance reporting tools and provides status reports to the Research Manager and other stakeholders.
• May manage staff and/or lead the work of others, including recruitment, onboarding/offboarding, training, performance management, and professional development.

Department-Specific Responsibilities

• Manages DRG meetings and ensures all information needed to support DRG functions is addressed.
• Communicates regularly with DRG faculty to ensure alignment with DRG needs and future planning.
• Engages relevant providers—including physicians, advanced practice providers, clinic nurses, and staff—to address clinical issues promptly and compliantly.
• Promotes and advances clinical research activities in a safe, compliant, effective, efficient, and collegial manner.
• Manages and oversees training and education for clinical research staff within the DRG/team.
• Conducts baseline competency assessments for new hires, identifies development opportunities, and creates training plans following onboarding.
• Provides ongoing staff development and competency assessments.
• Contributes to the development and execution of educational in-services supporting high-quality clinical research.
• Contributes to corrective action plans and monitors implementation and documentation of progress.
• Ensures compliance with Cedars-Sinai, CCTO, and SOCCI policies and procedures.
• Actively participates in SOCCI’s strategic planning process for the Cancer Clinical Trials Office.
• Represents the Clinical Trials Office on University/Hospital committees and task forces as assigned.

Qualifications

• Required High School Diploma/GED
• 5 years of management, program management, project management, or related experience
• 3 years of related experience in the area of specialization within clinical research or an industry setting
• Preferred Bachelor’s Degree in Healthcare, Management, or a related field
• 1 year of experience managing the operations of a clinical trial