Clinical Research Coordinators- ACORN | Family Medicine | SOM | 622750 & 622760

Responsibilities

• Travel to primary care clinics, urgent care clinics, and community events across Virginia.
• Build rapport with clinic staff to promote the studies and support established workflows.
• Recruit, screen, and enroll patients in accordance with study protocols.
• Engage patients before, during, and after clinic visits.
• Communicate study information clearly to practice teams and patients.
• Conduct patient engagement in-person and remotely (phone and Zoom).
• Deliver study supplies to participants, including home delivery (with mileage reimbursement).
• Respond promptly to participants and ensure timely follow-up.
• Participate in community events to support broader study recruitment.
• Review and record medical documentation and participant surveys in REDCap and Excel.
• Participate in meetings, trainings, and study-related administrative activities.
• Support research studies across the ACORN research team.

Qualifications

• Minimum Qualifications: Bachelor’s degree from an accredited college/university. At least 1 year of formal research experience with direct interaction with study participants, including recruitment, informed consent review procedures, data collection, or patient engagement.
• Reliable transportation to travel to the clinics or to deliver study supplies to participants.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and ability to establish rapport with patients, clinical staff, community partners, and colleagues.
• Ability to work effectively in a fast-paced, demanding, and diverse environment.
• Ability to multitask effectively, prioritize responsibilities, adapt to shifting demands, and work independently.
• Strong discretionary decision-making skills.
• Highly organized, self-motivated, and detail-oriented.
• Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU.
• Preferred Qualifications: Experience working with human subjects in research settings, strong, fluent communication skills (speaking and listening) in both Spanish and English, experience or interest in direct patient care or working in clinical settings, interest and experience in primary care, prior experience working with Institutional Review Boards, experience or familiarity with electronic health records, prior experience implementing, developing, and/or leading research programs.

Benefits

• All full-time university staff are eligible for VCU’s robust benefits package that includes comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.

Pay

Salary Range: Commensurate with experience

Schedule

Hours per Week: 40

Contact Information

Contact Name: Ashley Krauss
Contact Email: ashley.krauss@vcuhealth.org