Clinical Research Coordinator - Head and Neck Oncology

About the role

The Clinical Research Coordinator will perform independently or with general direction to execute, manage, and coordinate research protocols under the guidance of the Clinical Research Manager and Principal Investigator (PI). Responsibilities include supporting the management of single or multiple clinical research studies, overseeing data and specimen management, and ensuring compliance with research protocols, UCSF policies, and regulating agency guidelines.

Responsibilities

• Coordinate the data collection and operations of several concurrent clinical research studies.
• Act as an intermediary between services and departments while overseeing data and specimen management.
• Manage and report on study results; create, clean, update, and manage databases and comprehensive datasets.
• Coordinate staff work schedules, assist with training Assistant CRCs and other team members, and support oversight of research staff.
• Ensure compliance with all relevant regulatory agencies and oversee study data integrity.
• Implement and maintain periodic quality control procedures.
• Interface with departments to obtain UCSF approval prior to study initiation.
• Maintain relevant regulatory documents in partnership with the Regulatory department.
• Report study progress to investigators and participate in internal and external audits or reviews of study protocols.
• Perform other duties as assigned.

About the department

The UCSF Helen Diller Family Comprehensive Cancer Center (HDFCCC) is one of only two cancer centers in the Bay Area designated as "comprehensive" by the National Cancer Institute (NCI). HDFCCC integrates laboratory research, clinical research, patient care, and population research to advance cancer treatment and prevention. Research and treatment are guided by the principles of precision medicine and precision population health.

Requirements

• High school graduation or equivalent experience.
• Experience in clinical research or demonstrated knowledge of research/training applicable to a clinical research setting.
• Familiarity with specimen processing.
• Proficiency with Microsoft Office, internet-based databases, and specialized software such as OnCore.
• Strong attention to detail, interpersonal skills, and effective verbal/written communication.
• Ability to multi-task in a fast-paced environment while working with a diverse subject population.
• Ability to work independently, prioritize tasks, and meet deadlines.
• Demonstrated understanding of research, particularly in biological sciences.
• Ability to sit and work at a computer for extended periods and travel between campuses via UCSF shuttle.
• Ability to stand for several hours a day.
• Working knowledge of federal, state, and local research regulations and guidelines.
• Ability to interpret and process medical data and apply relevant policies.
• Experience working with sensitive populations, such as oncology patients.

Preferred Qualifications

• Analytical and writing skills in a science/research environment.
• Fluency in using the Committee of Human Research (CHR) online iMEDris system for protocol submissions, renewals, and modifications.
• Experience creating rapport with patients and understanding realistic expectations for patient participation.
• Experience with electronic medical records.
• Knowledge of UCSF and departmental policies on reimbursement, research guidelines, confidentiality, and HIPAA regulations.
• Understanding of medical terminology, research policies, and data management tools (e.g., Access, Stata, SASS/SPSS, Teleform).
• Knowledge of clinical research in breast oncology and experience managing oncology clinical trials.
• Membership in a clinical research professional society.
• Experience applying regulations and guidelines such as Good Clinical Practice, HIPAA, Protection of Human Research Subjects, CHR recruitment/consent regulations, cash handling procedures, and environmental health/safety training.