Clinical Research Coordinator

About the role

Alcanza is a growing multi-site, multi-phase clinical research company with a network of locations across multiple states and Puerto Rico. We specialize in Phase I-IV studies across therapeutic areas including vaccine, neurology, dermatology, psychiatry, and general medicine.

Responsibilities

• Screen patients for study enrollment, obtain patient consents, and conduct follow-up visits.
• Document in source clinic charts and enter data in EDC, addressing queries as needed.
• Obtain vital signs, perform ECGs, and conduct basic lab procedures (e.g., blood specimen collection, centrifuge operation, storing/shipping specimens).
• Request and track medical records, update/maintain logs, and manage study-specific supplies.
• Schedule subjects for study visits, conduct appointment reminders, and build/update source documents.
• Conduct monitoring visits, resolve issues, and ensure timely review of study reports and patient results by investigators.
• File SAE/Deviation reports to Sponsor and IRB, document/report adverse events, and report non-compliance.
• Maintain positive communication with clients and team members, adhering to ALCOAC principles for documentation.
• Assist with study recruitment, patient enrollment, and tracking as needed.
• Complete study start-up activities, including training and preparing for site initiation visits (SIVs) and Investigator Meetings (IMs).
• Set up, train, and maintain study-related technology.
• Maintain confidentiality of patients, customers, and company information.

Requirements

• A Medical Assistant diploma, LPN/LVN, EMT credential, or an Associate’s degree with a minimum of 1 year of clinical research or clinical experience (or equivalent combination of education and experience).
• Proficiency in basic clinical procedures (e.g., blood pressure, vitals, EKGs, phlebotomy) is highly preferred.
• Bilingual (English/Spanish) proficiency is a plus.

Skills

• Proficiency with Microsoft applications, email, electronic health records, and web applications; typing speed of 40+ WPM.
• Strong organizational skills and attention to detail.
• Well-developed written and verbal communication skills.
• Interpersonal and listening skills; ability to work independently and collaboratively.
• Ability to handle multiple tasks, adapt to changing workloads, and prioritize effectively.
• Professional, respectful, self-motivated, and strong work ethic.
• High degree of integrity, dependability, and ability to work with minimal supervision.
• Ability to handle sensitive information confidentially and in compliance with HIPAA guidelines.

Benefits

Full-time employees (30+ hours/week) are eligible for benefits starting the first day of the month following hire.

• Medical, dental, and vision insurance.
• Life insurance and short/long-term disability insurance.
• Health savings accounts and supplemental insurances.
• 401k plan with a safe harbor match.