Clinical Research Assistant II

When you join the growing BILH team, you’re not just taking a job—you’re making a difference in people’s lives by screening patients for clinical trials, enrolling them, monitoring protocol implementation, completing required forms, and reporting results.

Primary Responsibilities

• Independently or with other clinical research staff and/or research nurses, recruit and enroll research subjects onto clinical research projects according to study protocols.
• Assess research subjects’ eligibility for inclusion in a protocol, checking all eligibility and ineligibility criteria against the medical record and verifying information with the clinical research nurse and/or principal investigator.
• Discuss informed consent with research subjects; interact with them before study entry and throughout treatment; assist with scheduling appointments and follow‑up tests.
• Learn the protocol and monitor strict adherence by physicians, nurses, and research subjects; review protocol requirements with physicians, nurses, and fellows; identify and report protocol compliance problems to the principal investigator and/or research nurse; begin to resolve protocol issues independently.
• Extract data on protocol subjects from hospital records, outpatient charts, and private physician office records to complete case report forms; enter data into a computerized system.
• Assist clinic staff in obtaining insurance approval for subject protocol participation, scheduling tests, and arranging admissions or outpatient visits for subjects.
• Assist the investigator with correspondence with the IRB.
• As needed, function in areas/clinics performing duties related to clinical research studies.

Required Qualifications

• Bachelor’s degree (required).
• 1–2 years of related work experience (required).
• Knowledge of medical terminology.
• Working knowledge of computer systems, including web‑based applications and Microsoft Office applications (Outlook, Word, Excel, PowerPoint, or Access).

Competencies

• Decision Making: Ability to make decisions based on specific instructions, standard practices, and established procedures with little or no supervision.
• Problem Solving: Ability to address routine, somewhat repetitive problems by following clear directions, procedures, and identifying process‑improvement opportunities.
• Independence of Action: Ability to follow general instructions and procedures; work is monitored by a supervisor/manager.
• Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
• Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families, and external customers.
• Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures, and policies and apply them in varied situations.
• Teamwork: Ability to work collaboratively in small teams, offering ideas, identifying issues, and respecting team members.
• Customer Service: Ability to provide a high level of service to patients, visitors, staff, and external customers in a professional, respectful manner, using active listening and problem‑solving skills; remain calm in stressful situations.

Physical Requirements

• Light work: frequently exert up to 20 pounds of force to move objects.
• Job includes sedentary elements but requires standing for periods of time and moving throughout the hospital campus.

Vaccination Requirement

Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

Pay Range

The base hourly wage range for this position is $19.23 – $31.25. Actual compensation is determined based on factors such as seniority, education, training, relevant experience, certifications, geography, job responsibilities, and may include shift differentials, call pay, premium pay, overtime, or other applicable pay practices.