Clinical Reporting Analyst

Description CLASSIFICATION/STATUS: Exempt, Full Time, Permanent IMMEDIATE SUPERVISOR: Director of Project Management SUPERVISORY RESPONSIBILITIES: None WORK LOCATION: Brighton, Hybrid (1 remote day per week, per managerial discretion) SALARY: Band E ($58,200 – $74,900 annually) Role and Impact The mission of Charles River Community Health (CRCH) is to partner with individuals and families so they can thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare that matters most to them. The Clinical Reporting Analyst is responsible for leveraging existing reporting tools and datasets to bolster data-driven decision-making by CRCH management, increase visibility into operational efficiency, and track the outcomes of strategic investments. Most of this work will rely on the reporting modules that exist in the Epic electronic health record, though reporting projects using other platforms and datasets will be required from time to time. Responsibilities Create ad hoc and recurring reports using pre-existing tools in Epic electronic health record (e.g., Slicer Dicer, Reporting Workbench, Radar, Signal) Collaborate with clinical and operational department leaders to create Epic dashboards that display relevant data (e.g., patient flow, clinical outcomes, provider productivity). Meet with individual Epic users to assess reporting needs. Create, manage, and communicate a queue to prioritize reporting requests. Build reports to support patient recall, population health, and other outreach campaigns. Troubleshoot basic report errors, document report specifications, and assist with testing and validating reports. Participate in creation of Epic EHR development and clinical reporting strategy; work with EHR Application Manager, Manager of Health Informatics Systems, and other to execute the strategy. Other duties as assigned. Qualifications Must have 4+ years of education and/or experience in healthcare administration, information technology, business analytics, or a related field (a bachelor’s degree could satisfy this requirement but is not necessary) Prior experience with Epic or another EHR is preferred, but strong numeracy, communication skills, and emotional intelligence are most important. Must be able to gather reporting requirements from diverse stakeholders and translate them into actionable data. Must have strong organizational, analytical, and problem-solving skills. Must have experience using SQL or a willingness to learn it. Who We Are & What We Do Charles River Community Health’s mission is to partner with individuals and families so they can thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare that matters most to them. CRCH is a comprehensive practice providing medical, pharmacy, dental, behavioral health, optical, and vision services to diverse underserved local communities. We serve over 13,500 patients annually, and 90% of those served are low income, while over 70% need services in a language other than English. We are committed to providing patients with timely access to the right care, at the right place and at the right time, collaborating with other organizations to connect patients with a comprehensive range of services and provide continuity of care, and creating new community partnerships to meet the changing needs of patients and the community. We value caring for everyone with dignity, respect, and compassion, reducing cultural, financial and other barriers to care, and eliminating health care disparities for our patients. We also advocate for the needs of our patients, the community, and public health causes. OUR PROMISE If you are passionate about providing service excellence in a mission-driven, team-oriented, and progressive organization, you will find your career as the Clinical Reporting Analyst rewarding and impactful! You will also find a partner in your career path goals and trajectory! Our Benefits & Perks Medical & Dental Insurance Short & Long-term Disability Insurance Generous Paid Time OffFlexible Spending Account Employee Assistance Program Tickets at Work Health Reimbursement Arrangement Travel Reimbursement Professional Development Opportunities Solid track record of developing and promoting employees internally!