Clinical Receptionist

About the role

Do you enjoy helping people and creating a welcoming first impression? Join Konza Prairie Community Health Center, where our Clinical Receptionists are an essential part of delivering exceptional patient care. As the first point of contact for our patients, you'll help create a positive experience while supporting the daily operations of a busy primary care clinic. If you're organized, friendly, and thrive in a fast-paced environment, we'd love to meet you!

Responsibilities

• Welcome patients and visitors with exceptional customer service
• Check patients in and out for appointments
• Schedule, reschedule, and confirm appointments
• Collect and update patient demographics, insurance, and registration information
• Verify insurance eligibility and obtain necessary documentation
• Answer and direct incoming phone calls
• Support providers and clinical staff with administrative tasks
• Perform other clerical duties to support efficient clinic operations

Requirements

• High school diploma or equivalent
• Minimum of one (1) year of medical reception, front office, or customer service experience
• Basic computer proficiency, including Microsoft Office applications
• Excellent communication, organizational, and customer service skills
• Ability to multitask and work efficiently in a fast-paced environment

Preferred Qualifications

• One (1) year of experience in a healthcare or medical specialty setting
• One (1) year of Medical Assistant or Certified Nursing Assistant (CNA) experience
• Experience preparing patient charts for medical visits
• Experience working in a Federally Qualified Health Center (FQHC)
• Experience using eClinicalWorks (eCW) electronic medical records
• Completion of a certified Medical Office, Medical Assistant, or CNA training program
• Bilingual (Spanish)

Pay & Schedule

• Competitive starting wages based on experience and qualifications
• Full-time, Monday–Friday