Clinical Receptionist

About the role

The full-time, non-exempt Clinical Receptionist reports to the Practice Manager or Lead Medical Assistant. The role plays a crucial part in the high-performing healthcare team at Honor Community Health, serving as the primary point of contact for patients during their visits.

Responsibilities

• Works collaboratively to create and maintain a culture of excellence and dedication to providing compassionate and high-quality health care to all.
• Serves as the primary point of contact for patients during their visits.
• Ensures smooth operation of the front desk by managing patient scheduling, appointment confirmations, and registration processes.
• Handles administrative tasks including maintaining accurate patient records and ensuring HIPAA compliance.
• Communicates effectively with patients, staff, and external parties to ensure a seamless patient experience.

Requirements

• A High School Diploma or equivalent is required.
• 6+ months of experience in a customer service or clinical receptionist position is required.
• Strong computer skills and experience using Electronic Medical Records (NextGen preferred) and knowledge of Microsoft Office and internet.
• Spanish speaking is preferred.
• A flexible and positive attitude.
• Ability to work in a fast-paced environment.
• Ability to create an excellent patient experience.
• A patient-focused mindset.

Qualifications

• High School Diploma or equivalent.
• 6+ months of experience in a customer service or clinical receptionist position.
• Strong computer skills and experience using Electronic Medical Records (NextGen preferred).
• Knowledge of Microsoft Office and internet.
• Spanish speaking preferred.
• A flexible and positive attitude.
• Ability to work in a fast-paced environment.
• Ability to create an excellent patient experience.
• A patient-focused mindset.

Skills

• Customer service skills.
• Administrative skills.
• Communication skills.
• Computer skills (NextGen preferred).
• Spanish language proficiency (preferred).

Benefits

• Competitive Wages.
• 401k with company match.
• Medical, Dental, and Vision insurance.
• Employer-paid life insurance.
• Employer-paid short-term and long-term disability insurance.
• 4-6 weeks paid time off for full-time employees.
• Paid time off for part-time employees.
• Paid diversity day and holidays.
• Paid bereavement leave.
• Paid parental leave.
• LifeMart discount program for all employees.
• Continuing Medical Education (CME) allowance for clinicians.
• Free malpractice insurance.
• Licenses reimbursed.
• Paid enhanced employee assistance program.
• Public Service Loan Forgiveness to all full-time employees.
• National Health Service Corps (NHSC) for licensed health care providers and offers up to $50,000 toward student loans.

Pay

Competitive Wages.

Schedule

Standard hours are Monday- Friday, 8:30am-5pm.