Clinical Procurement Coordinator (RRT's, PA's & RN's Preferred)

Position Summary

The Clinical Procurement Coordinator (CPC) I is responsible for response to donor referrals, donor evaluation, and donor management, coordination of organ recovery, organ preservation, and organ distribution. Additionally, the CPC I supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. All of these job functions collaborate with other departments at DNWest, and within the community of hospitals and coroner/medical examiner offices.

Essential Job Duties and Responsibilities

• Represents organ and tissue donation equally.
• Possesses strong interpersonal skills with an ability to work effectively with all stakeholders, particularly with medical professionals and donor families.
• Manages highly stressful situations in a calm and professional manner by using sufficient judgment and discretion at all times.
• Ability to productively work with guidance and supervision, and as a team participant. Accountable to the team and works with the team to meet DNWest's strategic goals.
• Maintains personal/professional balance; works toward resiliency.
• Focuses on enhancing and refining skills and/or knowledge, concepts, and principles.

Referral and Donor Management

• Responds and provides onsite consultation to hospitals that refer potential organ and tissue donors.
• Conducts a thorough chart review and determines medical suitability in conjunction with other clinical personnel.
• Documents information in current DNWest's electronic records.
• Assesses hemodynamic stability and develops strategies in conjunction with DNWest's clinical staff to maintain organ function.
• Collaborates with physician and hospital staff to develop plan for referral management from initial referral through declaration of death/DCD (donation after cardiac death) evaluation.
• Obtains, labels, and packages specimens for testing.
• Performs donor physical assessment.
• Provides donor/referral information for DNWest's staff to follow up on cases.
• Assists other DNWest's Staff in starting up donor cases, and/or expedited donor case work-up.
• Maintains critical care knowledge and critical thinking skills to effectively and independently manage donors, using approved donor protocols and develops action plan to share with clinical team.
• Reviews organ donor cases with Clinical Operations Manager (COM) in real-time to assess donor management goals (DMG) metrics, clinical management strategies, and allocation needs.
• Coordinates organ recovery with OR staff and DNWest's recovery services.
• Maintains proficiency in organ packaging as required by United Network of Organ Sharing (UNOS) standards.
• Initiates communication and collaboration with appropriate support resources throughout the donation process.
• Communicates with the coroner/medical examiner and collaborates with plan for release for donation, and plan for remains post recovery.

Onsite Presence

• Secures and maintains positive hospital leadership, physician, nurse, and ancillary care staff relationships.
• Maintains a supportive onsite presence as appropriate.
• Provides conflict resolution.
• Utilizes critical thinking skills in the moment to achieve the desired end result.
• Provides in-the-moment education to hospital staff when appropriate.
• Completes service recovery as needed.

Donation Discussion and Family Support

• Able to hold a donation discussion and share all elements of donation with a grieving family.
• Able to complete all required documentation and authorization forms.
• Sensitively and thoroughly completes the Uniform Donor Risk Assessment Interview (UDRAI) if needed.
• Compassionately provides support and answers questions at bedside.
• Completes calls during the donation process (daily update call, post OR call).
• Is able to communicate any family needs or after-care to staff as necessary.

Recovery and Allocation

• Completes organ allocation in conjunction and collaboration with DNWest's allocation team according to established organizational organ allocation policies and UNOS policy.
• Coordinates the organ recovery with the DNWest's Recovery Services, Donor Recovery Inter-facility Transfer (DRIFT) program or donor hospital's operating room staff.
• Works with DNWest's recovery staff to complete the organ recovery according to policy in the operating room.
• Maintains proficiency in organ packaging as required by United Network for Organ Sharing (UNOS) standards.
• Understands and accurately maintains donor information and charting.
• Communicates with both DNWest's tissue department staff and other tissue teams during referral and donor process.

Administrative Responsibilities

• Maintains complete and accurate timecard and expense records.
• Maintains donor supplies and equipment necessary to complete job functions.
• Maintains records and completion of transportation documentation, chart corrections, and activity log in timely manner.

Personal and Professional Competency

• Seeks guidance and assistance from team members and management staff to improve job function.
• Meets with leadership every 6-8 weeks to discuss performance, identify opportunities, and set goals.
• Maintains accurate, timely completion of training requirements as assigned.
• Completes yearly core competencies as assigned by management.
• Majority of CEU's must be applicable to critical care, critical thinking, or donation and transplantation.
• Attends department/team meetings, trainings, and all-staff events as established by management.
• Participates in chart reviews, case reviews, and after action reviews as appropriate.
• Utilizes resource materials and on the job training to gain further competency.

Other

• Follows clinical expectations as outlined in the job expectation document.
• Travel to all areas of DNWest's service area is required.

Qualifications

• Compassionate, conscientious, and ethical.
• Basic knowledge from prior classroom and/or on the job training.
• Possess strong interpersonal skills which will allow her/him to deal effectively with individuals or group of individuals, particularly medical professionals, and donor families.
• Maintain strong organizational skills that will allow him/her to assess changing environments establish appropriate priorities, handle highly stressful situations in a calm, mature manner, using sufficient judgment and discretion at all times.
• Ability to provide accurate assessments of job performance and recommend changes in policies, procedures, strategies, and action plans.
• Qualified to perform donor evaluations and donor management.
• Obtain Certified Procurement Transplant Coordinator (CPTC) Certification within 2 years of completing successful orientation and maintains certification.

Education and Experience

• Bachelor's degree required, in Nursing or biological sciences or an equivalent degree/diploma/certificate in an allied health field or OPO (organ procurement organization) experience.
• Has 2 years' experience in critical care setting or a minimum of 1 year experience other OPO clinical role.
• Obtains and maintains Advanced Cardiovascular Life Support (ACLS) Certification.
• Obtain/maintain other professional certification (e.g. RN, EMT-P, RRT).
• Must have ability to travel within the DNWest's service area by car. Must maintain a valid driver's license and current vehicle insurance based on applicable state minimum insurance coverage standards.