Clinical Procurement Coordinator (RRT's, PA's & RN's Preferred)

Position Summary

The Clinical Procurement Coordinator (CPC) I is responsible for response to donor referrals, donor evaluation, and donor management, coordination of organ recovery, organ preservation, and organ distribution. Additionally, the CPC I supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. All of these job functions collaborate with other departments at DNWest, and within the community of hospitals and coroner/medical examiner offices.

Essential Job Duties and Responsibilities

• Represents organ and tissue donation equally.

• Possesses strong interpersonal skills with an ability to work effectively with all stakeholders, particularly with medical professionals and donor families.

• Manages highly stressful situations in a calm and professional manner by using sufficient judgment and discretion at all times.

• Ability to productively work with guidance and supervision, and as a team participant. Accountable to the team and works with the team to meet DNWest’s strategic goals.

• Maintains personal/professional balance; works toward resiliency.

• Focusses on enhancing and refining skills and/or knowledge, concepts, and principles.

Referral and Donor Management

• Responds and provides onsite consultation to hospitals that refer potential organ and tissue donors.

• Conducts a thorough chart review and determines medical suitability in conjunction with other clinical personnel.

• Documents information in current DNWest’s electronic records.

• Absesses hemodynamic stability and develops strategies in conjunction with DNWest’s clinical staff to maintain organ function.

• Collaborates with physician and hospital staff to develop plan for referral management from initial referral through declaration of death/DCD (donation after cardiac death) evaluation.

• Obtains, labels, and packages specimens for testing.

• Performs donor physical assessment.

• Provides donor/referral information for DNWest’s staff to follow up on cases.

• Assists other DNWest’s Staff in starting up donor cases, and/or expedited donor case work-up.

• Maintains critical care knowledge and critical thinking skills to effectively and independently manage donors, using approved donor protocols and develops action plan to share with clinical team.

• Reviews organ donor cases with Clinical Operations Manager (COM) in real-time to assess donor management goals (DMG) metrics, clinical management strategies, and allocation needs.

• Cohorts organ recovery with OR staff and DNWest’s recovery services.

• Maintains proficiency in organ packaging as required by United Network of Organ Sharing (UNOS) standards.

• Initiates communication and collaboration with appropriate support resources throughout the donation process.

• Communicates with the coroner/medical examiner and collaborates with plan for release for donation, and plan for remains post recovery.

Onsite Presence

• Secures and maintains positive hospital leadership, physician, nurse, and ancillary care staff relationships.

• Maintains a supportive onsite presence as appropriate.

• Provides conflict resolution.

• Utilizes critical thinking skills in the moment to achieve the desired end result.

• Provides in-the-moment education to hospital staff when appropriate.

• Completes service recovery as needed.

Donation Discussion and Family Support

• Able to hold a donation discussion and share all elements of donation with a grieving family.

• Able to complete all required documentation and authorization forms.

• Sensitively and thoroughly completes the Uniform Donor Risk Assessment Interview (UDRAI) if needed.

• Compassionately provides support and answers questions at bedside.

• Completes calls during the donation process (daily update call, post OR call).

• Able to communicate any family needs or after-care to staff as necessary.

Recovery and Allocation

• Completes organ allocation in conjunction and collaboration with DNWest’s allocation team according to established organizational organ allocation policies and UNOS policy.

• Cohorts organ recovery with the DNWest’s Recovery Services, Donor Recovery Inter-facility Transfer (DRIFT) program or donor hospital’s operating room staff.

• Works with DNWest’s recovery staff to complete the organ recovery according to policy in the operating room.

• Maintains proficiency in organ packaging as required by United Network for Organ Sharing (UNOS) standards.

• Understands and accurately maintains donor information and charting.

• Communicates with both DNWest’s tissue department staff and other tissue teams during referral and donor process.

Administrative Responsibilities

• Maintains complete and accurate timecard and expense records.

• Maintains donor supplies and equipment necessary to complete job functions.

• Maintains records and completion of transportation documentation, chart corrections, and activity log in timely manner.

Personal and Professional Competency

• Seeks guidance and assistance from team members and management staff to improve job function.

• Mets with leadership every 6 - 8 weeks to discuss performance, identify opportunities, and set goals.

• Maintains accurate, timely completion of training requirements as assigned.

• Completes yearly core competencies as assigned by management.

• Majorty of CEU’s must be applicable to critical care, critical thinking, or donation and transplantation.

• Attends department/team meetings, trainings, and all-staff events as established by management.

• Participates in chart reviews, case reviews, and after action reviews as appropriate.

• Utilizes resource materials and on the job training to gain further competency.

Other

• Follows clinical expectations as outlined in the job expectation document.

• Travel to all areas of DNWest’s service area is required.

Qualifications

• Compassionate, conscientious, and ethical.

• Basic knowledge from prior classroom and/or on the job training.

• Possess strong interpersonal skills which will allow her/him to deal effectively with individuals or group of individuals, particularly medical professionals, and donor families.

• Maintain strong organizational skills that will allow him/her to assess changing environments establish appropriate priorities, handle highly stressful situations in a calm, mature manner, using sufficient judgment and discretion at all times.

• Ability to provide accurate assessments of job performance and recommend changes in policies, procedures, strategies, and action plans.

• Qualified to perform donor evaluations and donor management.

• Obtain Certified Procurement Transplant Coordinator (CPTC) Certification within 2 years of completing successful orientation and maintains certification.

Education and Experience

• Bachelor’s degree required, in Nursing or biological sciences or an equivalent degree / diploma/certificate in an allied health field or OPO (organ procurement organization) experience.

• Has 2 years’ experience in critical care setting or a minimum of 1 year experience other OPO clinical role.

• Obtains and maintains Advanced Cardiovascular Life Support (ACLS) Certification.

• Obtain/maintain other professional certification (e.g. RN, EMT-P, RRT)

• Must have ability to travel within the DNWest’s service area by car. Must maintain a valid driver’s license and current vehicle insurance based on applicable state minimum insurance coverage standards.