Clinical Pharmacist Patient Care - Remote in TX Market Only
About the role
As a Clinical Pharmacist, you will perform live telephonic outreach to UHC Medicare members to improve health quality outcomes (e.g., medication adherence, appropriate drug utilization). This role offers the opportunity to join a pharmacy team with a focus on clinical and business collaboration, providing an incredible team culture with daily learning and evolution. If you reside within a commutable distance of Houston, TX, you will have the flexibility to work remotely* with monthly in-office requirements and daily in-office attendance during the initial 3-week training period.
Responsibilities
- Perform telephonic outreach to improve health quality outcomes.
- Optimize pharmacy therapy through additional telephonic engagement with providers and pharmacies.
- Oversee pharmacy projects from inception to completion.
- Provide responses to drug information requests.
- Assess and interpret customer needs and requirements.
- Identify solutions to non-standard requests and problems.
- Coach, provide feedback, and guide others.
- Improve CAHPS member experience results as measured by CAHPS scores, contributing to over 35% of Star Ratings, and Medication Adherence at 14%.
- Make outbound calls to CAHPS detractors and Medication Adherence members to improve member experience and reduce barriers to adherence.
- Document and track member engagement.
Requirements
- Bachelor's degree (or higher) in Pharmacy.
- Current and unrestricted Pharmacist license in the state of Texas.
- 3+ years of experience working as a licensed pharmacist.
- 3+ years of patient consultation experience while working as a licensed pharmacist.
- Beginner level of proficiency navigating MS Office and Windows-based environment.
Preferred Qualifications
- Pharm D.
- Retail and/or mail order pharmacy experience.
Benefits
In addition to your salary, we offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements).
Pay
The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, and certifications.